채용
Hands & Feet Operations & Technical Support
Santiago de Querétaro, Mexico
·
On-site
·
Full-time
·
1d ago
- Hands & Feet Operations & Technical Support
- Perform imaging, configuration, patching, BIOS/driver updates, troubleshooting, and compliance checks.
- Receive, configure, ship, track, and recover mobile devices, handhelds, and accessories.
- Maintain accurate asset records in Service Now/CMDB and ensure timely updates after moves, changes, or decommissioning
- Deploy, assemble, and troubleshoot desktops, laptops, and EUC peripherals.
- Resolve operating system, application, and device patching issues using Intune, SCCM or equivalent tools.-
- Support collaboration and conference room technologies including Polycom, Cisco, Microsoft Teams Rooms, and Surface Hub.
- Troubleshoot printer hardware issues, coordinate with printing vendors, and ensure consumable availability.
- Perform file restorations, backups, and recovery activities using onsite tape or backup systems where applicable.
- Maintain accurate ITSM records and ensure adherence to ITIL incident, request, and change management processes.
- Support local and network printers including color, black-and-white, and thermal printers.
- Maintain printer environments and execute preventive maintenance plans.
- Operate Walk-Up / Tech Bar support channels for end-user how-to assistance and issue resolution.
- Manage loaner issuance, return tracking, secure data wiping, and spare device inventories.
- Perform standard device swaps and support data backup and transfer activities.
- Ensure hardware, software, cabling, and network readiness prior to IMAC execution.
- Perform installations, de-installations, relocations, upgrades, and associated network connectivity tasks.
- Provide dedicated on-site VIP support with priority response and resolution (All on - call, after - hours, or priority support activities will be scheduled and executed in accordance with local labor laws, Works Council agreements and defined support rosters).
- Manage tickets on behalf of VIPs and provide proactive follow-ups and check-ins.
- Maintain strict confidentiality, discretion, and VIP-specific documentation.
- Assist with cabling, rack mounting, patching, hardware validation, and physical connectivity.
- Set up KVM/console access for servers and network devices and assist remote teams.
- Maintain site documentation including rack layouts, AP inventories, and floor-wise diagrams.
- Support infrastructure-related changes and perform preventive maintenance.
총 조회수
0
총 지원 클릭 수
0
모의 지원자 수
0
스크랩
0
비슷한 채용공고
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Infosys 소개
Infosys
PublicInfosys Limited is an Indian multinational technology company that offers information technology, business consulting, and outsourcing services. Founded in 1981 by seven engineers, the company is headquartered in Bengaluru and considered one of the Big Six Indian IT companies.
10,001+
직원 수
Bengaluru
본사 위치
$72B
기업 가치
리뷰
3.9
10개 리뷰
워라밸
3.7
보상
2.8
문화
4.1
커리어
3.2
경영진
3.4
75%
친구에게 추천
장점
Flexible work hours and remote work options
Good learning opportunities and training programs
Collaborative environment and supportive colleagues
단점
High workload and long hours during deadlines
Low salary and uncompetitive pay
Limited career advancement and growth opportunities
연봉 정보
220,463개 데이터
Mid/L4
Senior/L5
Mid/L4 · Project Manager
23,571개 리포트
$122,290
총 연봉
기본급
$116,080
주식
-
보너스
$6,210
$91,276
$165,053
면접 경험
2개 면접
난이도
3.5
/ 5
소요 기간
14-28주
경험
긍정 0%
보통 50%
부정 50%
면접 과정
1
Application Review
2
Online Assessment
3
Technical Interview
4
HR Round
5
Final Decision
자주 나오는 질문
Technical Knowledge
Coding/Algorithm
Behavioral/STAR
Past Experience
Problem Solving
뉴스 & 버즈
Alycia Baumgardner handily defeats Bo Mi Re Shin to retain unified super featherweight title - Dallas News
Dallas News
News
·
1d ago
How Infosys's $560 million Optimum-Stratus deals stack up: Decoding gains & margin trade-offs - MSN
MSN
News
·
1d ago
Infosys appoints former Disney CIO Diane Enberg Jurgens as independent director - ETLegalWorld.com
ETLegalWorld.com
News
·
2d ago
Earnings Preview: Infosys to Report Financial Results on April 23 - Moomoo
Moomoo
News
·
2d ago