Infosys is seeking an experienced Program Manager to lead enterprise-wide RPA and Intelligent Automation initiatives. This role will own end-to-end delivery of the automation program, ensuring strategic alignment, governance, and successful execution across business units.

Required Skills:

Bachelor's degree or foreign equivalent required from an accredited institution.
At least 7 years of Information Technology experience.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Mississauga, Ontario / Calgary, Alberta or be willing to relocate to the area. This position may require travel.

Key Responsibilities: Program Management:

• Define and manage the automation program roadmap, KPIs, and success metrics.
• Oversee intake, prioritization, and delivery of automation use cases across multiple business units.
• Ensure cross-functional collaboration between business stakeholders, automation teams, and IT.
• Drive governance, compliance, and risk management for automation initiatives.
• Manage vendor relationships, contracts, and budget allocations.

Stakeholder Engagement:

• Act as the primary liaison between business units, technology teams, and leadership.
• Facilitate workshops, steering committees, and executive updates.
• Promote adoption and change management for automation solutions.

Strategic Alignment:

• Align automation initiatives with enterprise digital transformation goals.
• Identify opportunities for integrating AI and advanced analytics into automation solutions.
• Contribute to the development of reusable assets and best practices within the Automation CoE.

Project Management:

• Manage end-to-end delivery of RPA projects, ensuring timelines, scope, and quality standards are met.
• Coordinate between business stakeholders, RPA developers, and infrastructure teams.
• Drive governance, compliance, and risk management for automation initiatives.
• Monitor project KPIs and ensure alignment with business objectives.
• Facilitate workshops, training, and change management for successful adoption.
• Contribute to automation roadmap planning and integration of advanced AI capabilities.

Required Qualifications:

• Bachelor's degree in Business, Engineering, Information Systems, or related field.
• 18+ years of total experience, with at least 8+ years of experience in program management and at least 3+ years in RPA/Intelligent Automation.
• Strong understanding of RPA platforms such as Ui Path or Automation Anywhere.
• Experience in documenting business processes and creating PDDs.
• Familiarity with retail/manufacturing operations and automation use cases.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Exposure to hybrid automation environments and Agentic AI concepts.
• Experience working in a CoE or enterprise automation setup.
• Ability to facilitate workshops and training sessions.
• Strong presentation skills for client interactions and proposal support.

The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.