IT CMDB, ITAM_JL5

"• Own the IT CMDB strategy, design, implementation, daily operations, and adoption

• Act as subject matter expert for:
• Configuration Items discovery
• Service mapping
• Hardware Asset management, Software Asset Management, including lifecycle
• Define, maintain, and govern relationships between Configuration Items through automated and manual processes
• Ensure completeness, integrity, and accuracy of CMDB data"
  "• Coordinate CMDB implementation with the Service Now platform owner and external vendors
• Manage CMDB integrations with third party tools (e.g. Intune, monitoring solution…)
• Define KPIs, identify gaps, and drive continuous improvement actions
• Enable and support other ITSM processes, especially Incident and Change Management
• Collaborate with IT Security, IT Enterprise Architecture, External Service Providers, Regional IT, Finance, and Business Solutions teams
• Drive CMDB adoption internally and externally through communication, documentation, training, procedures, and best practices
• Support Incident Management activities when required"

Education: MCA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology

Preferred skills: Technology->Infra_Tool Administration-ITSM->Service Now-ITAM,Technology->Infra_Tool Administration-Config Management->BMC Remedy CMDB,Technology->Infrastructure Security->IT Service Management->Servicenow