Infosys
Infosys

Senior Process Lead

RoleOperations
LevelSenior
LocationBangalore, India
WorkOn-site
TypeFull-time
Posted5 days ago
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About the role

  • Execute sourcing activities (RFx, spot buys, contract renewals) as directed by Category Leads, ensuring compliance with ALDI’s procurement policies and sustainability standards
  • Administer contracts, maintain catalogues, and ensure data accuracy in procurement systems, supporting the client’s digital transformation and operational excellence
  • Support supplier onboarding, compliance checks, and transactional issue resolution, upholding the client’s governance and risk management standards
  • Provide helpdesk support for procurement queries, guided buying, and user training, ensuring a seamless user experience and high NPS
  • Monitor and report on operational KPIs (cycle time, compliance, catalogue adoption), contributing to the client’s data-driven decision-making and continuous improvement agenda
  • Identify and escalate risks, exceptions, and improvement opportunities, supporting a culture of accountability and collaboration across the S2C and wider team

Education: Bachelor Of Commerce

Preferred skills: HRO

Required skills

Procurement

Sourcing

Contract administration

Supplier onboarding

KPI reporting

About Infosys

BANGALORE

Headquarters