
Infosys
Senior Process Lead
RoleOperations
LevelSenior
LocationBangalore, India
WorkOn-site
TypeFull-time
Posted5 days ago
About the role
- Execute sourcing activities (RFx, spot buys, contract renewals) as directed by Category Leads, ensuring compliance with ALDI’s procurement policies and sustainability standards
- Administer contracts, maintain catalogues, and ensure data accuracy in procurement systems, supporting the client’s digital transformation and operational excellence
- Support supplier onboarding, compliance checks, and transactional issue resolution, upholding the client’s governance and risk management standards
- Provide helpdesk support for procurement queries, guided buying, and user training, ensuring a seamless user experience and high NPS
- Monitor and report on operational KPIs (cycle time, compliance, catalogue adoption), contributing to the client’s data-driven decision-making and continuous improvement agenda
- Identify and escalate risks, exceptions, and improvement opportunities, supporting a culture of accountability and collaboration across the S2C and wider team
Education: Bachelor Of Commerce
Preferred skills: HRO
Required skills
Procurement
Sourcing
Contract administration
Supplier onboarding
KPI reporting
About Infosys
BANGALORE
Headquarters