Senior Consultant-OCM, Workforce Transformation

Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.

Responsibilities include, but are not limited to:

• Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
• Lead a small team of analysts and consultants
• Responsible for gathering client data and providing analysis to support design of solutions
• Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
• Track program metrics and status
• Lead/facilitate client workshops to collaborate with clients and educate them through process
• Actively contribute your ideas to provide solutions for clients
• Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
• The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
• Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization
• ERP-enabled transformation programs (e.g., SAP, Oracle, People Soft, SNOW)
• Major package software implementations (e.g., SFDC, MS Dynamics)
• Collaboration initiatives (Share Point or other collaboration platforms)
• Digital commerce implementations/transformations
• Shared services, outsourcing, and managed services programs
• MA&D transformations

Responsibilities:

• Independently leading client meetings or change visioning workshops
• Building an OCM strategy / plan
• Identifying and managing stakeholders
• Leading culture and leadership analysis and gap/fit/action planning
• Designing and delivering communications in print, web, and talking points
• Analyzing and sharing "what's changing" information about the work and organization
• Managing development of training strategy and overseeing training delivery
• Designing new / revised jobs and organizations
• Aligning HR policies and practices with the new way of working
• Facilitating business implementation readiness through a network of client business representatives
• Leads substantial workstreams successfully; focuses on business impact as well results. Identifies and tracks output parameters
• Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action
• Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts
• Adapts to the needs of diverse audiences and/or complex situations

Required Qualifications:

• Bachelor's degree or foreign equivalent required.
• At least 5 years of experience in Organization Change Management
• Live within 2 hours' drive time or be willing to relocate to one of the following Infosys hub offices
• Toronto, ON and Calgary, AB.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.
• Ability to travel 4 days a week to multiple local, state and national client locations
• Strong verbal, written and interpersonal skills
• Ability to effectively analyze data, interview and metrics and communicate results to management
• Organized and able to work independently
• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
• Desire to work in a global delivery environment working on large complex programs
• Use of all MS Office tools

Preferred Qualifications:

• Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields
• Ability to interact at all levels of client organizations
• Can lead substantial workstreams successfully; focuses on business impact as well results
• Ability to build enduring relationships with Client team member
• Strong executive presence with excellent written and verbal communications skills
• Great listener who is humble yet confident with his/her abilities
• Strategic thinker who pays attention to detail, but isn't afraid to roll up his/her sleeves and do what is required to get the job done
• Creative problem solver

Estimated annual compensation will be $127,063 CAD to $155,299 CAD.