
Operations Manager
About the role
"Deep understanding of end-to-end TSM operations, tactical sourcing & high-volume spot-buy environments
Excellent supplier engagement skills; proven negotiation capability
Strong category understanding across key GNFR segments
Leadership in guiding 5–10 FTE sourcing teams
Capability to link tactical buying insights to category strategies
Strong analytical & reporting skills to derive patterns from complex tail spend
Expertise with eRFx tools, catalogue management inputs, and procurement systems" "Lead daily operations of Tail Spend buying team (spot-buy + proactive activities)
Drive performance governance: cycle time, compliance, savings, supplier turnaround time
Ensure tactical sourcing aligns with negotiated frameworks & procurement policy
Partner with category managers to feed insights into category planning
Identify high-impact savings projects within tail categories
Drive process digitization & automation within TSM
Ensure audit-readiness across all tactical sourcing events & documentation
Analyze spend patterns to identify consolidation, rate harmonization & demand management opportunities
Recommend bundles, catalog additions & contract creation to reduce tail leakage
Support supplier market scanning for alternatives & new entrants
Lead stakeholder engagement on recurring tail-spend categories to shape buying channels & rules"
Education: BCom
Preferred skills: Sourcing & Procurement
Required skills
Sourcing
Procurement
Negotiation
Spend analysis
Reporting
Stakeholder management
Process improvement
Supplier management
About Infosys
BANGALORE
Headquarters