
Mainframe Senior Batch Monitoring and Support
About the role
Monitor and manage daily batch processing activities in Mainframe production environments.
Analyze and resolve batch job failures, abends, and scheduling issues within agreed SLA timelines.
Perform job restarts, reruns, and recovery activities using Control-M, CA7, ESP, or equivalent schedulers.
Review JCL, SYSOUT, and spool outputs to identify root causes and implement fixes.
Coordinate with application, database, infrastructure, and business teams during critical production incidents.
Ensure successful execution of end-of-day, end-of-month, and critical business batch cycles.
Raise, track, and resolve incidents and change requests through Service Now.
Conduct trend analysis on recurring failures and recommend automation or process improvements.
Prepare operational reports, batch status updates, and incident summaries for stakeholders.
Support disaster recovery testing, environment validations, and release deployments.
Maintain operational documentation, SOPs, and knowledge base articles.
Mainframe Batch Monitoring:
Control-M / CA7 / ESP Scheduler
IBM z/OS
JCL (Job Control Language)
SDSF, JES2/JES3
TSO/ISPF
Incident & Problem Management:
Service Now
Batch Scheduling and Production Support:
Education: MCA,MTech,Bachelor of Engineering,BCA,BTech
Preferred skills: Technology->Mainframe Technologies->Mainframe Technologies
Benefits and perks
•Learning Budget

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About Infosys
HYDERABAD
Headquarters