HR Team Lead-Time and Attendance | Pioneer Pharmaceutical Account

Are you ready to make an impact? We are hiring for an HR Team Lead to be a part of our newest financial LOB based in our Manila facility. Join Infosys BPM Philippines and jumpstart your career!

The Time and Attendance Team Lead is responsible for supervising the daily operations of the Time and Attendance team, ensuring service excellence, compliance, and achievement of operational targets.

Qualifications:

Bachelor's Degree in any discipline preferred.
4 to 6 years of experience in Time and Attendance, Workforce Management, HR Shared Services, or Payroll Operations.
Prior leadership or supervisory experience preferred.
Strong understanding of workforce policies, attendance compliance, and labor regulations.
Excellent people management and coaching capabilities.
Strong analytical and problem-solving skills.

Key Responsibilities:

Lead a team responsible for attendance and leave administration.
Monitor team productivity, quality, and SLA performance.
Manage attendance-related escalations and resolution activities.
Ensure compliance with company policies and regulatory requirements.
Conduct performance reviews, coaching, and development planning.
Analyze attendance trends and recommend improvements.
Collaborate with Payroll, HR, and Workforce Management teams.
Drive process improvement and automation initiatives.
Prepare operational reports and present performance updates.

Work Requirements:

Willing to work onsite.
Willing to work in BGC, Taguig. You may walk in to our office located at the 19th Floor of BGC Corporate Center, 30th Street corner 11th Avenue, BGC, Taguig City.

We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #Ka Infoscion #Great Place ToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #Life AtINFYBPMPhilippines

Education: Other graduate degree

Preferred skills: Domain(IBPO)->Human Resource Management->Human Resources