Informatica-Bigdata-Hive-Hadoop-UNIX(Production Support)

Key Responsibilities:

Production Support & Incident Management:

Provide L2/L3 support for Big Data and ETL applications
Monitor batch jobs, workflows, and data pipelines (24/7 support model if required)
Troubleshoot Informatica workflows, Hadoop/Hive jobs, and UNIX scripts
Perform root cause analysis (RCA) and ensure timely resolution of incidents
Track and resolve SLA breaches, P1/P2 incidents

ETL & Data Pipeline Support:

Support and maintain Informatica Power Center / IICS workflows
Debug ETL failures, data mismatches, and performance issues
Perform data validation and reconciliation across systems
Handle data ingestion and transformation pipelines

Big Data / Hadoop Ecosystem

Troubleshoot issues in:

Hadoop (HDFS, YARN)
Hive queries and performance tuning
Spark jobs (basic to intermediate exposure preferred)

Analyze logs, optimize queries, and ensure smooth data processing

Unix & Scripting:

Develop and support Shell scripts for automation
Analyze logs, manage file movements, job scheduling, and cron jobs
Automate repetitive support activities

Monitoring & Tools:

Work with scheduling tools:

Autosys / Control-M / Airflow

Use monitoring and ticketing tools:

Service Now / Jira

Proactively monitor systems and prevent failures

Performance & Optimization:

Identify bottlenecks in ETL and Big Data workloads:

Optimize Hive queries, partitioning, and indexing strategies
Improve job execution time and system stability

Stakeholder Coordination

Collaborate with:

Development teams
Business stakeholders
Infrastructure teams

Communicate status updates and incident reports clearly

Required Skills:

Core Technical Skills:

Informatica Power Center / IICS (strong exposure)
Hadoop ecosystem (HDFS, YARN, Map Reduce basics)
Hive (advanced querying & tuning)
UNIX/Linux + Shell scripting
SQL (advanced)

Production Support Skills:

Incident & problem management
RCA and debugging expertise
Batch monitoring and job scheduling
SLA-driven environment experience

• A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.

• You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.

• You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.

• You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.

• You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.

If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

• Primary skills:Process->Maintenance and Production Support process->Support Process

• Transition,Technology->Data Management

• Data Integration Administration->Informatica Administration,Technology->Data Management

• Data Integration->Informatica,Technology->Finacle-Core-Payments->SWIFT->Master

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Education: Bachelor of Engineering

• Preferred skills: Foundational->Maintenance and Production Support process->Support Process
• Transition,Technology->Data Management
• Data Integration Administration->Informatica Administration,Technology->Data Management
• Data Integration->Informatica->Informatica
• Informatica Power Center,Technology->Data on Cloud
• Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)