
Test Automation Lead
About the role
Change Strategy & Governance:
- Define and implement the global change management strategy aligned with ERP roadmap and deployment waves
- Establish change governance, frameworks, and methodologies (aligned with One ERP Team model)
- Define change principles: standardization vs differentiation, adoption of global templates
- Ensure alignment with program governance (Steer Co, PMO, GPOs)
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Stakeholder Engagement & Alignment:
- Identify key stakeholders across regions, functions, and leadership levels
- Build strong relationships with GPOs, Business Leads, and IT teams
- Drive stakeholder alignment on process standardization and transformation objectives
- Manage resistance and ensure leadership sponsorship at all levels
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Communication & Change Narrative:
- Develop and execute a global communication plan (vision, roadmap, benefits)
- Translate ERP transformation into clear business value messaging
- Ensure consistent messaging across regions and programs (Symphony, Legacy, Transformation)
- Support executive communication and board-level updates
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Business Readiness & Adoption:
- Define and monitor business readiness criteria for each deployment phase
- Drive readiness assessments (people, process, system, data)
- Ensure alignment between business expectations and ERP delivery scope
- Support cutover readiness from a people and organization perspective
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Training & Capability Development:
- Define global training strategy (role-based, digital, on-site, train-the-trainer)
- Coordinate training development with GPOs and Solution Teams
- Ensure alignment between process design and training content
- Monitor training effectiveness and user adoption
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Change Network & Local Deployment Support:
- Establish and manage a global change network (regional/local champions)
- Enable local teams to drive adoption and feedback loops
- Ensure consistent rollout approach while allowing local adaptation where needed
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Adoption Measurement & Continuous Improvement:
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Define KPIs for adoption and change effectiveness
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Monitor user adoption, system usage, and process compliance
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Identify gaps and implement corrective actions
-
Capture lessons learned and feed into future rollout waves
-
Training & Capability Development:
- Define global training strategy (role-based, digital, on-site, train-the-trainer)
- Coordinate training development with GPOs and Solution Teams
- Ensure alignment between process design and training content
- Monitor training effectiveness and user adoption
-
Change Network & Local Deployment Support:
- Establish and manage a global change network (regional/local champions)
- Enable local teams to drive adoption and feedback loops
- Ensure consistent rollout approach while allowing local adaptation where needed
-
Adoption Measurement & Continuous Improvement:
-
Define KPIs for adoption and change effectiveness
-
Monitor user adoption, system usage, and process compliance
-
Identify gaps and implement corrective actions
-
Capture lessons learned and feed into future rollout waves
-
Bachelor’s or Master’s degree in Business, IT, Organizational Change, or related field
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8–12+ years of experience in Change Management, preferably in ERP/SAP programs
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Proven experience in large-scale global transformation programs
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Strong understanding of ERP (SAP S/4HANA preferred) and business processes
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Experience working in matrix and global environments
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Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus
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Strong communication and stakeholder management skills
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Fluent in English (additional languages are a plus)
Education: Bachelor of Engineering
- Preferred skills: Foundational->Consulting
- Change Management->Change Management,Technology->Mobile Testing->Mobile Automation Testing
Benefits and perks
•Learning Budget

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About Infosys
CHENNAI
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