Infosys
Infosys

Test Automation Lead

RoleQA
LevelLead
LocationChennai, India
WorkOn-site
TypeConsultant - Business Consulting
Posted1 week ago
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About the role

Change Strategy & Governance:

  • Define and implement the global change management strategy aligned with ERP roadmap and deployment waves
  • Establish change governance, frameworks, and methodologies (aligned with One ERP Team model)
  • Define change principles: standardization vs differentiation, adoption of global templates
  • Ensure alignment with program governance (Steer Co, PMO, GPOs)

Stakeholder Engagement & Alignment:

  • Identify key stakeholders across regions, functions, and leadership levels
  • Build strong relationships with GPOs, Business Leads, and IT teams
  • Drive stakeholder alignment on process standardization and transformation objectives
  • Manage resistance and ensure leadership sponsorship at all levels

Communication & Change Narrative:

  • Develop and execute a global communication plan (vision, roadmap, benefits)
  • Translate ERP transformation into clear business value messaging
  • Ensure consistent messaging across regions and programs (Symphony, Legacy, Transformation)
  • Support executive communication and board-level updates

Business Readiness & Adoption:

  • Define and monitor business readiness criteria for each deployment phase
  • Drive readiness assessments (people, process, system, data)
  • Ensure alignment between business expectations and ERP delivery scope
  • Support cutover readiness from a people and organization perspective

Training & Capability Development:

  • Define global training strategy (role-based, digital, on-site, train-the-trainer)
  • Coordinate training development with GPOs and Solution Teams
  • Ensure alignment between process design and training content
  • Monitor training effectiveness and user adoption

Change Network & Local Deployment Support:

  • Establish and manage a global change network (regional/local champions)
  • Enable local teams to drive adoption and feedback loops
  • Ensure consistent rollout approach while allowing local adaptation where needed

Adoption Measurement & Continuous Improvement:

  • Define KPIs for adoption and change effectiveness

  • Monitor user adoption, system usage, and process compliance

  • Identify gaps and implement corrective actions

  • Capture lessons learned and feed into future rollout waves

Training & Capability Development:

  • Define global training strategy (role-based, digital, on-site, train-the-trainer)
  • Coordinate training development with GPOs and Solution Teams
  • Ensure alignment between process design and training content
  • Monitor training effectiveness and user adoption

Change Network & Local Deployment Support:

  • Establish and manage a global change network (regional/local champions)
  • Enable local teams to drive adoption and feedback loops
  • Ensure consistent rollout approach while allowing local adaptation where needed

Adoption Measurement & Continuous Improvement:

  • Define KPIs for adoption and change effectiveness

  • Monitor user adoption, system usage, and process compliance

  • Identify gaps and implement corrective actions

  • Capture lessons learned and feed into future rollout waves

  • Bachelor’s or Master’s degree in Business, IT, Organizational Change, or related field

  • 8–12+ years of experience in Change Management, preferably in ERP/SAP programs

  • Proven experience in large-scale global transformation programs

  • Strong understanding of ERP (SAP S/4HANA preferred) and business processes

  • Experience working in matrix and global environments

  • Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus

  • Strong communication and stakeholder management skills

  • Fluent in English (additional languages are a plus)

Education: Bachelor of Engineering

  • Preferred skills: Foundational->Consulting
  • Change Management->Change Management,Technology->Mobile Testing->Mobile Automation Testing

Benefits and perks

•Learning Budget

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About Infosys

CHENNAI

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