What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Technical Sales Specialist, Indirect Markets – Europe Central

Remote role based in any of our European entities: including Austria, France, Germany, Italy, Netherlands

As a Technical Sales Specialist here at Illumina in Europe Central, you will play a key role in driving adoption of Illumina’s library preparation solutions across indirect markets. You will guide customers across the full NGS workflow from sample preparation to data interpretation, ensuring rapid implementation and strong customer experience. You will work closely with Channel Partners, Partner Account Managers, Sales Specialists and Product teams. This role focuses on pre‑sales technical expertise, supporting customers and partners, and helping accelerate the use of Illumina’s sample‑to‑answer solutions. In this role, you will demonstrate Illumina’s value of Make Customers Heroes by anticipating needs and enabling customer success.

Illumina's employee benefits are industry‑leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more.

WHY YOU

You bring strong scientific expertise in sequencing and library preparation, ideally across areas such as DNA, RNA, scRNA, spatial, methylation or proteomics. You may have a PhD in Molecular Biology, Genetics, Chemistry or Biochemistry, or an MSc with relevant laboratory experience. You have experience supporting customers in a technical or field‑based environment and are comfortable travelling up to 60 percent across the region. You communicate clearly in English, with additional languages such as Polish or Czech considered an advantage. You enjoy partnering with others, take ownership of outcomes and thrive in solution‑based customer environments.

KEY RESPONSIBILITIES INCLUDE

Technical Expertise and Pre‑Sales Support

• Provide expert consultation across the NGS workflow from sample preparation to data analysis
• Support customers with assay design, application guidance and data interpretation
• Deliver workflow demonstrations, presentations and pre‑sales technical discussions

Channel Partner Collaboration:

• Partner with Channel Partners, PAMs and Sales Specialists to drive library prep adoption
• Train Channel Partners, PAMs, DSMs and ISAMs on Illumina solutions
• Contribute to strategic territory planning

Customer Success and Workflow Adoption:

• Guide customers through project scoping and planning
• Support assay design and use of Design Studio, including reviewing or creating designs
• Monitor consumables usage trends and take corrective action when needed

Market Engagement and Field Insights:

• Represent Illumina at conferences, tradeshows and workshops
• Provide field insights and competitive feedback to leadership and Product Management
• Support new product launches and discontinuation activities

Cross‑Functional Collaboration

• Work closely with Sales, Service and Support teams to ensure seamless customer experience
• Escalate technical issues to the appropriate Technical Support teams

WHAT YOU CAN EXPECT:

Our team members are bright, energetic and dedicated – they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognises the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

INDEUR

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.