Job Description:

Company Description

Alpine, an ITW company, is a leading provider of building-component software, equipment, and industry-leading services to component manufacturers. By partnering with our customers, we help improve their operations, increase productivity, and drive profitability through innovative software solutions tailored to the construction industry.

ITW offers employees a strong foundation for growth and development, supported by a collaborative culture and meaningful work experiences.

Position Overview

Alpine is seeking a Software Consultant Intern to support our Canadian territories. This role provides hands-on experience in software consulting, technical support, and customer engagement within the construction technology space.

Working alongside experienced Software Consultants and Sales teams, the co-op student will assist in delivering software training, supporting implementations, and helping customers maximize the value of Alpine’s proprietary software solutions.

This is an excellent opportunity for a motivated student to gain real-world experience in consulting, technical problem-solving, and customer relationship management.

Core Responsibilities

• Support Software Consultants in managing customer relationships across Canada
• Assist with software demonstrations, user training sessions, and onboarding activities
• Provide first-level technical support and troubleshooting assistance to customers
• Help evaluate customer operations and identify opportunities to improve efficiency using Alpine software
• Assist with software implementation tasks including installation, configuration, and testing
• Document customer interactions, issues, and solutions to support continuous improvement
• Collaborate with Sales to support new customer onboarding and existing account growth
• Participate in internal meetings to share customer feedback and market insights
• Support regional and national projects as required
• Perform other duties as assigned

Qualifications

• Currently enrolled as a full-time student in a post-secondary institution (required)
• Pursuing a degree in Computer Science or a related field
• Strong interest in software consulting, technical support, or the construction/building industry
• Excellent problem-solving and analytical skills
• Strong communication skills with the ability to explain technical concepts clearly
• Highly organized, proactive, and eager to learn in a fast-paced environment
• Ability to work both independently and collaboratively within a team
• Experience with CAD, construction processes, or technical software is an asset but not required
• Willingness to travel extensively throughout Canada (as required)
• Valid driver’s license required

What You’ll Gain

• Hands-on experience in a customer-facing software consulting role
• Exposure to real-world software implementation and business operations
• Opportunity to work closely with experienced professionals across Sales, Product, and Development
• Development of technical, communication, and project management skills
• Insight into ITW’s business model and career opportunities

Additional Information

ITW is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, age, or other protected characteristics.