Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $28.31 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is Permanent Part-time, 50hrs/fortnight.
• Monday, Thursday, Friday, Saturday, and Sunday daytime and evening shift availability (8:00am-10:00pm) is required for this role. You will also need the availability to work a rotating roster across the week, and three out of four weekends (both Saturday & Sunday).

About this work area

As Sales Co-worker in the Self-Serve Warehouse, your responsibilities will include:

• Engage with customers to understand their needs and confidently recommend the IKEA range
• Prepare and replenish warehouse sales areas using pallet jacks, lifting techniques, and other manual handling equipment.
• Become an IKEA product and service expert, learning features, benefits, and using IT systems to book services and manage orders.
• Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
• Assemble IKEA products following instructions to ensure safety and full functionality.
• Work closely with your team and other departments to build an inclusive, collaborative environment.

As Sales Co-worker in the Self-Serve Warehouse, you are or have:

• Passionate about home furnishings and sharing the IKEA product and service range features and benefits with customers.
• Prioritise safe work practices and are comfortable with regular manual handling and physical tasks.
• Highly active and physically capable, able to stand for up to 8-10 hours per-shift and walk approximately 15,000 steps per day in a busy retail environment.
• A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
• Strong communication skills and ability to connect with others, you can understand the customer's needs and build strong relationships.
• An authentic approach in actively selling and self-motivated to meeting sales and warehouse efficiency targets.
• A keen eye for detail and strong problem-solving skills, always with the customer in mind.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range, tools, and systems.

We need people like you

At IKEA, work is so much more than a job. Come join us!