Fulfilment Operations Manager

WHAT YOU’LL DO:

• Lead daily fulfilment and operations activities, ensuring efficient flows, high quality standards and a great customer experience
• Develop and support your leaders and teams, creating a collaborative, safe and high-performing environment
• Drive operational improvements, implementing new processes and ways of working across inbound, replenishment, outbound and services
• Work closely with stakeholders and partners to ensure product availability, operational excellence and sustainable growth

WHAT YOU’LL BRING:

• Experience in operations, fulfilment or supply chain leadership within fast-paced environments
• Strong ability to manage complexity, priorities and operational performance through data and planning
• Hands-on leadership style, with the ability to engage people and drive change in evolving environments
• Customer-focused mindset, strong collaboration skills and ability to build effective relationships across teams and partners

WE CARE FOR PEOPLE:

At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests).
If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team.
We’ll make sure you receive the support and accessibility you need to fully engage in the process.