What you'll need to have

• Enjoys fast-paced distribution environments
• Passionate about providing provide great customer service
• Comfortable with standing, lifting upto 50 lbs, and walking for long periods
• Warehouse/logistics experience is a plus
• Forklift license is a nice-to-have, or willing to learn
• Experience with warehouse equipment is a plus
• Detail-oriented and able to manage multiple priorities
• People-person, good at building rapport
• Results-driven
• Team player, but can work solo
• Committed to fostering an inclusive and diverse workplace

A day in your life with us

• Handle shipping, picking, receiving, and storage .
• Act as a point of contact for customer interactions related to online orders and handout pickups, ensuring accurate, timely, and friendly service
• Support order handouts by resolving issues, answering customer questions, and ensuring a positive customer experience
• Secure merchandise for safe movement
• Store/stage pallets in assigned locations
• Maintain safety and security in work areas
• Promote IKEA culture and embrace diversity
• Contribute to a positive community and environmental impact.

About this work area

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Work Location: This position will be based at two locations, with approximately 70% of time spent at 1000 Lougheed Hwy, Coquitlam, BC V3K 6N7, and 30% at 1751 Brigantine Dr, Coquitlam, BC V3K 7B4.

In the IKEA world, this position is officially referred to as Fulfilment Operations Co-worker