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Customer Service Associate (Child Play Area)

IKEA

Customer Service Associate (Child Play Area)

IKEA

Pittsburgh, Pennsylvania, United States

·

On-site

·

Full-time

·

1w ago

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.
As a Children's Activity Area Associate, you will:

  • Contribute to creating a pleasant and safe environment for the children that visit our play facility.
  • Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
  • Participate in the planning and execution of children's activities both in and outside of Småland.
  • Build meaningful and empathetic relationships with children and their caretakers.
  • Strictly adhere to all IKEA play facility and safety & security policy and procedures.
  • Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Apply now!

JOB TYPE: Part Time
BENEFITS ELIGIBLE: Yes (Partial)
HOURS: Part Time (12-20 HR/WK)
The pay range for this role is: Flat Rate: $17.50/hr

  • At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
  • Generous paid time off, holiday and sick time
  • Wisely Pay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • Kinder Care tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

  • Experience in retail or childcare preferred.
  • CPR and First Aid certification training provided.

Requirements:

  • Physical Demands: Lifting and Carrying Occasionally (1-25lbs).

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About IKEA

IKEA

IKEA

Public

IKEA is a multinational conglomerate founded in Sweden that designs and sells ready-to-assemble furniture, household goods, and other related services.

10,001+

Employees

Delft

Headquarters

$18B

Valuation

Reviews

3.3

10 reviews

Work-life balance

3.2

Compensation

3.0

Culture

3.8

Career

3.5

Management

3.0

65%

Recommend to a friend

Pros

Friendly coworkers and staff

Supportive leadership and development

Flexible schedules

Cons

Poor management and leadership issues

Work-life balance challenges

Workplace politics and transparency issues

Salary Ranges

28 data points

Mid/L4

Senior/L5

Mid/L4 · Solution Owner

5 reports

$137,638

total per year

Base

$105,876

Stock

-

Bonus

-

$118,950

$156,075

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

Common questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience