Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description Your assignment

• You provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.
• You will be expected to carry out data entry documenting of the returned items into the internal inventory systems and assist in ensuring that the products are properly priced and displayed in accordance with safety and sale mechanism guidelines.
• You will be responsible for pricing As-is labelling, assembling furniture, waste and disposal management and assist customers with their product enquiries.
• Be always aware of customers when on the shop floor and priorities offering them the help and advice.
• Work within the store to ensure that internal damages are minimized, and Recovery department supported.
• Strive to minimize financial loss of damaged in the store and try to maximize the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• Assist to assemble products for Store themes and handle quality claims of quality issues furniture.
• Contribute to the daily and weekly sales targets which ensure the delivery of the Recovery action plans and thus achieving the goals.

Qualification Your profile

• You are comfortable with tools handling and enjoy DIY assembling.
• You are able to handle manual work (e.g. assembled furniture) and withstand prolonged hours of standing.
• You are passionate, friendly, and confident to interact with people to advise our customers in the product enquiries to facilitate their buying decision.
• You possess computer skills in MS Office, Outlook email, googles sheet and Share Point etc.
• You can commit working on rotating shifts including weekend and public holiday.