Who you are

We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people’s lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience.
You have:

• A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products.
• Broad knowledge of IKEA’s product range, store communication, and mechanical sales system.
• Experience in identifying opportunities for cross-selling, upselling, and add-ons.
• The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions.
• Proficiency in design-related software such as AutoCAD.
• A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines.
• A collaborative mindset and willingness to work as part of a team.

Your responsibilities

As a Home Furnishing Consultant, you will:

• Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions.
• Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience.
• Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans.
• Use global tools and best practices to ensure high-quality, efficient, and simple design solutions.
• Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights.
• Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience.
• Maintain IKEA’s brand identity, values, and vision while delivering outstanding service.

Together as a team

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% 'qualified'. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: 'Why Women Don't Apply for Jobs Unless They're 100% Qualified' by Tara Sophia Mohr, August 2014'