Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, México, Philippines and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

PURPOSE OF THE JOB:

I use the IKEA business priorities, knowledge of our range, range presentation and communication techniques, trends, my national market, competition and my customers’ living situations to drive and develop solutions now and in the future in my country and in all media. I lead and inspire through the store teams and functions to achieve Com&In excellence, sales growth and profitability. I contribute to the business development regionally using my specialist Com&In knowledge.

RESPONSIBILITIES OF THE JOB:

• Lead and inspire the Store Com&In function using knowledge of Range Presentation, IKEA home furnishing, Local Relevance and people's life at home to grow the business supporting long-term profitability. Using my global network to support ways of working.

• Inspire and challenge the Country Inspiration and Communication department and Store Com&In and Commercial Teams to support and develop the IKEA visual identity and knowledge of life at home. Exploit commercial opportunities both in the short- and long term.

• Partner with the Country Inspire & Communication Manager, Regional I&C department to stimulate and increase interest in home furnishing and range presentation.

• Inspire the Store Com&In teams to secure relevant and inspiring range presentation, an optimal store layout and effective and efficient store communication that builds the IKEA Brand and distances IKEA from the competition. Together with the store teams develop and deliver cost effective solutions and efficient process for range presentation and change management in the stores.

• Secure that the Country Commercial Team has the right understanding of the Store Layout, Home Furnishing, Local Relevance, Range Presentation and Store Communication to contribute to the development of store media.

• As member of the Country Management Team, contribute with knowledge of people's live at home and consumer shopping behaviour to participate in creating and implementing the country business plan and other relevant strategies aligned with global IKEA priorities.

• Build Com&In competence in the stores and secure succession for future. Lead the process for how to recruit, develop and retain high performing and engaged Com&In co-workers.

• Secure vitality and seasonality supporting the store teams in the effective execution the national commercial calendar together with other Service Office functions.

• Develop the Com&In function by gathering and analysing information, drawing conclusions and creating short-, mid- and long-term plans.

• Responsible for the development of Commercial Review performance in the stores.

• Responsible for the Look and Feel of the SO working environment – our public face.

• Budgetary control in my function. Monitor, follow-up & adjust as needed.

• To drive market share development & IKEA as a first destination for consumers in the market.

• Secure purchasing in your function is made according to the principles defined in the Procurement Policy: Operational participation in procurement projects. Compliance of sourcing requirements, IWAY Working Method and signed agreements

Qualification

Motivation:

• Highly self-motivated with a passion for Home furnishing, range presentation, communication & people to deliver excellence in the store environment and home to home messaging.

• Continually looking for ways to improve the business & people together.

• Strong commercial appetite that inspires others to act in the same way.

• Highly collaborative with a strong sense of ‘togetherness’ to achieve the goal.

• Inspirational in how you communicate and engage others in your plans.

Knowledge:

• Deep understanding of your market, your customers (their life at home) and the drivers of customer satisfaction for your Country.

• Excellent Home furnishing, range presentation, communication skills.

• Deep understanding of the business drivers and ability to educate & engage others in your plans.

• Strong ability to use digital work tools to communicate and demonstrate ideas and solutions.

• Proven track record in achieving or exceeding goals as part of a team.

• Previous budgetary control experience – monitor, follow-up and adjust as needed.

• Knowledge of the market and how it is affected by Global market & macro economics.

• Experience of a Management role in IKEA.

Capabilities:

• To lead the Com&In agenda for your country taking a lead role in the Communication and Inspiration Team, Country Commercial team.

• To develop long term strategic plans, set budgets and follow-up on goals with agility as needed.

• Ability to prioritise and organise my work and influence/guide the work of store Com&In teams to be efficient.

• Ability to engage the receiver and create passion for your plans.

• Ability to influence your peers and matrix partners.

• To be able to analyse the performance of the business and take actions to, as needed, optimise performance in both financial and consumer insight elements.

• To develop strong collaborations across the Global matrix and with franchise partners/owners.

• To communicate your plans in a clear, simple and engaging way.

• Clear problem-solving capabilities and an agile approach in challenging situations.

More Information

Please apply by March 31, 2026