Learning Deployment Manager - Learning and Knowledge - Portuguese Multilingual

Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients’ success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You’ll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your role and responsibilities

• Reporting to the Shared Services Delivery LDM Lead, LDM will be responsible for the deployment of quarterly Learning Plans for IBM Consulting practitioners to the aligned portfolio and geo. LDM has responsibility for coordinating with others within L&K who manage education planning for the specific business portfolio such as
• Learning Consultant (LC), Portfolio Delivery Lead and Event Managers and business stakeholders for execution. LDM is required to adhere to L&K Education Delivery processes, guaranteeing client satisfaction through the use of best practices in event delivery.
  Required education
  Bachelor's Degree
  Preferred education
  Bachelor's Degree
  Required technical and professional expertise

Key Responsibilities:

·       Manage education delivery for the assigned portfolio & geo working with LC’s, and Event Managers (EM’s) within L&K plus stakeholders from the business
·       Own the deployment of Events to budget by working with Stakeholders, managing nominations (to achieve maximum capacity where possible for each event), collaboration with tutors and the preparation and management of event budget plans and communicate changes in a timely manner
·       Provide high level data quality assurance
·       Provide continuous format/ways of working improvements with contributions to the team best practices
·       Support event issue resolution
·       Support/attend Large Events e.g. Learning Weeks/University Events, Senior Partner Events, Bootcamps where required
·       Advising practitioners regarding education processes, policies, tools, content in selected alignment area
·       Stakeholder management – setting ways of working, expectations, providing overview of event status, providing guidance/advice on best practises, policies and tools etc
·       Engage and manage relationship with external training providers in compliance with IBM Procurement policies and rules
·       Event evaluation analysis, quality assurance in selected alignment area
·       Collaborating with LDM Delivery Lead to provide process improvement suggestions, support/be part of SME projects and ensure working documents are current.
Important Note: This role need the skills to support outside of Manila including timezones
Preferred technical and professional experience

• Learning Management Systems: Exposure to systems used to schedule and deliver training programs and strategic events, ensuring timely and effective delivery to meet quarterly business requirements.
• Performance Metrics Analysis: Understanding of Key Performance Indicators (KPIs) to measure program effectiveness at portfolio and event levels, identifying areas for improvement and implementing changes for future programs.
• Business Operations Knowledge: Understanding of business operations, specifically IBM Consulting business, to enhance and optimize the delivery experience and lifecycle of learning solutions.
  ·       Budget/financial management experience
  ·       Project management
  ·       Willingness to work flexible hours
  ·       Growth Mindset
  ·       Strong communication skills
  ·       Problem solving capability
  ·       Creative thinker
  ·       An efficient multi-tasker
  ·       Ability to work independently and collaboratively in fast-paced, matrixed organizations.
  ·       Team player

ABOUT BUSINESS UNIT:

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title

• Learning Deployment Manager
• Learning and Knowledge
• Portuguese Bilingual
  Job ID
  116349
  City / Township / Village
  QUEZON CITY
  State / Province
  National Capital Region (Manila)
  Country
  Philippines
  Work arrangement
  Hybrid
  Area of work
  Enterprise Operations
  Employment type
  Regular
  Position type
  Entry Level
  Travel required
  No Travel
  Company
  (0856) IBM Business Services
  Shift
  Night
  Is this role a commissionable/sales incentive based position?
  No
  Application Info
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