Package Specialist - Generalist

Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients’ success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You’ll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your role and responsibilities
As a Success Factors professional for Time and Absence you will design, implement and deploy packaged software solutions that have been developed to accommodate unique IBM internal business and management processes, regulatory requirements and other business needs.Roles and responsibilities:
·         Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
Define business requirements and perform fit gap analysis between client requirements and Standard Success Factors Solution.
Help clients understand alternatives for system configuration and design.
·         Support in bug fixing and change request deployments.
·         Recommend and implement Success Factors Time tracking  standard solutions.
·         Uses considerable judgment to determine solution and seeks guidance on complex problems. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels within IBM.
·         System configuration in accordance with Solution Design & Configuration Workbook / Business Blueprint.
·         Identify new business/technology environment opportunities, align processes to technology using world-class knowledge assets and experts, stay with customers through implementation and team with clients to provide lasting value.
·         Work directly with internal country teams to implement, support, and integrate Success Factors Time and Absence solutions into IBM’s business environments
·         Provide delivery support for Success Factors Time and Absence applications·         Closely follow the strategic direction set by senior management when establishing near term goals.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Minimum of 5 years relevant experience in Success Factors EC
·         Must have relevant experience of application requirements gathering and design, configuration, including process mapping and gap analysis in Workday
·         Minimum of 2+ years of experience in Success Factors EC Time / Time tracking .
Preferred technical and professional experience
Certification in Success Factors – Employee Central / Time tracking
·        Exposure to EC time sheet / Time tracking
·        Understanding and application of Agile and Design Thinking Principles with Growth mindset.
Years of Experience:4 - 12

ABOUT BUSINESS UNIT:

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
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ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Job Title

• Package Specialist
• Generalist
  Job ID
  109610
  City / Township / Village
  Bangalore
  State / Province
  Karnataka
  Country
  India
  Work arrangement
  Onsite
  Area of work
  Software Engineering
  Employment type
  Regular
  Position type
  Professional
  Travel required
  Some travel may be required based on business demand
  Company
  (0063) IBM India Private Limited
  Shift
  General (daytime)
  Is this role a commissionable/sales incentive based position?
  No
  Application Info
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