Package Specialist - SAP SuccessFactors Compensation & Variable Pay

Introduction
At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.
Your role and responsibilities
Provide day-to-day functional support for SAP Success Factors Compensation and Variable Pay modules
Configure, test, and deploy approved change requests, enhancements, and defect fixes across environments
Perform impact and effort analysis for incoming requests, including solution design recommendations
Review SAP Success Factors releases, assess business impact, and support release planning and testing
Partner with HR, Compensation, and HRIS stakeholders to clarify requirements and deliver fit-for-purpose solutions
Execute and support unit testing, system integration testing (SIT), and user acceptance testing (UAT)
Ensure configuration aligns with compensation strategy, eligibility logic, guidelines, budgets, and workflows
Maintain solution documentation including configuration design, test scripts, and operational procedures
Support production processes during compensation and bonus cycles, including issue resolution and stabilization
Collaborate with HR Technology, CIO, and SAP as needed to resolve complex functional issues
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Hands-on experience supporting SAP Success Factors Compensation and/or Variable Pay modules
Strong knowledge of:
Compensation planning worksheets
Variable Pay plans, scorecards, and payout calculations
Eligibility rules, budget modeling, guidelines, and proration logic
Proven experience with configuration, testing, and deployment in Success Factors
Experience performing impact assessments for system changes and SAP quarterly upgrades
Solid understanding of HR and compensation processes, including annual compensation cycles
Ability to analyze issues, troubleshoot configuration problems, and recommend solutions
Experience working with change management and incident management processes
Strong communication skills to engage business stakeholders and translate requirements into system design
Preferred technical and professional experience
Experience supporting both Compensation and Variable Pay in a production enterprise environment
Prior experience in an AMS, support, or center-of-excellence (CoE) role
Knowledge of related Success Factors modules (e.g., Employee Central, RBP, MDF)
Exposure to multi-country or complex compensation structures
Familiarity with SAP Success Factors release management, regression testing, and upgrade best practices
Basic understanding of data models, business rules, and integration touchpoints
SAP Success Factors Certification in Compensation and/or Variable Pay
Experience supporting global annual compensation or bonus cycles

ABOUT BUSINESS UNIT:

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title

• Package Specialist
• SAP Success Factors Compensation & Variable Pay
  Job ID
  110201
  City / Township / Village
  QUEZON CITY
  State / Province
  National Capital Region (Manila)
  Country
  Philippines
  Work arrangement
  Hybrid
  Area of work

Data & Analytics:

Employment type
Regular
Position type
Professional
Travel required
No Travel
Company
(0856) IBM Business Services
Shift
Midshift
Is this role a commissionable/sales incentive based position?
No
Application Info
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