Sourcing Support Analyst

Introduction
As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2–4 years of experience in procurement operations.
Your role and responsibilities
Your responsibilities include but are not limited to:
Review requisition requirements
Recognize non-catalog purchases that should be directed to a catalog solution
Work efficiently with requester/client for additional information or questions
Determine source from sourcing-provided master file
Negotiate cost savings and terms when applicable (non-contracted sources)
Understand relationships between contracts and decipher details
Procurement of low-dollar purchases and services
Complete customer requests for supplier setup
Maintain supplier documentation
Ensure audit readiness of all purchasing documents
Proficient with reporting/MS Excel to maintain account-specific reports and trackers
Work with stakeholders and management efficiently
Positive attitude, planning, curiosity, self-discipline
Request triage for exceptions
Contract management and administration
Scorecard creation for suppliers
Financial health reporting (basic level)
Other middle and back-office tasks
Sustainability and compliance reporting (BAU reports)
Back-office escalations and support
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree

• Required technical and professional expertise
• Bachelor's degree in business, Supply Chain, or related field
• 2-4 years of experience in procurement or sourcing operations
• Strong communication and organizational skills
• Proficiency in ERP systems and Microsoft Office Suite
• Basic understanding of contracting and compliance
• Ability to work independently and manage transactional workload
  Preferred technical and professional experience

Your Role and Responsibilities:

As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2–4 years of experience in procurement operations.
Your responsibilities include but are not limited to:
Review requisition requirements
Recognize non-catalog purchases that should be directed to a catalog solution
Work efficiently with requester/client for additional information or questions
Determine source from sourcing-provided master file
Negotiate cost savings and terms when applicable (non-contracted sources)
Understand relationships between contracts and decipher details
Procurement of low-dollar purchases and services
Complete customer requests for supplier setup
Maintain supplier documentation
Ensure audit readiness of all purchasing documents
Proficient with reporting/MS Excel to maintain account-specific reports and trackers
Work with stakeholders and management efficiently
Positive attitude, planning, curiosity, self-discipline
Request triage for exceptions
Contract management and administration
Scorecard creation for suppliers
Financial health reporting (basic level)
Other middle and back-office tasks
Sustainability and compliance reporting (BAU reports)
Back-office escalations and support
Policies, Procedures and Program Management
Communicate procurement policy to internal stakeholders
Provide reminders of procurement policies during regular communications
Recommend improvements to purchasing policies and procedures
Communicate issues or changes that may affect service delivery

Category Management and Sourcing Execution:

Provide data collection requirements and suggest templates
Gather and provide historical data and forecasts
Access and utilize data repositories for spend analysis
Support category strategy development and documentation
Assist in strategic sourcing plan updates and execution
Facilitate development of technical and business requirement
Sourcing Execution
Identify potential and incumbent suppliers
Qualify suppliers per compliance and policy guidelines
Develop and propose supplier selection criteria
Create RFx documents using templates
Manage RFx bid process and obtain proposals
Participate in supplier evaluation and recommendation
Support contract preparation and award letter issuance
Refer non-standard terms to legal and support resolution

Contract and Compliance Administration:

Enter negotiated contracts into contract management tools
Support implementation and communication of new contracts
Assist in change management for new suppliers

Category Buying Desk:

Receive and triage supplier engagement requests
Process and complete tactical buys per sourcing instructions
Provide feedback on specifications and supplier lists
Execute sourcing events and recommend suppliers
Update savings tracking database

Cost Modelling and Supplier Performance:

Create basic should-cost models
Prepare supplier scorecards and financial health data

Other Middle Office Activities:

Collect and provide market intelligence and ESG data
Support reporting and dashboards (SAP, Power BI, Sievo)
Assist in updating master data and vendor records

Escalation and Request Management:

Resolve P2P escalations and refer unresolved issues
Manage non-automated client requests via Intake Workflow System

• Execute stakeholder requests not requiring S2P Lead support
• Work the shift hours to support North America time zone (6:30 pm IST to 3:30 am IST/7.30 pm to 4.30 am IST)

Required Professional and Technical Expertise:

• Bachelor's degree in business, Supply Chain, or related field
• 2-4 years of experience in procurement or sourcing operations
• Strong communication and organizational skills
• Proficiency in ERP systems and Microsoft Office Suite
• Basic understanding of contracting and compliance
• Ability to work independently and manage transactional workload

Years of Experience:

2 - 4

ABOUT BUSINESS UNIT:

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title

Sourcing Support Analyst:

Job ID
113728
City / Township / Village
Bangalore
State / Province
Karnataka
Country
India
Work arrangement
Hybrid
Area of work
Enterprise Operations
Employment type
Regular
Position type
Professional
Travel required
No Travel
Company
(0063) IBM India Private Limited
Shift
Night
Is this role a commissionable/sales incentive based position?
No
Application Info
Be aware: Recruitment Scams
Privacy statement
Learn more about IBM
English
English
Español
Français
Français Canadien
Português
Slovenščina
日本語
Contact IBM
Privacy
Terms of use
Accessibility