Enterprise Automation Engineer

Introduction
We are seeking an Enterprise Automation Engineer to design, build, and operate scalable automation solutions using Ansible Automation Platform, Terraform, and Service Now. This role focuses on creating end-to-end, governed automation workflows that unify compute, network, security, and platform services, enabling reliable infrastructure delivery and operations at enterprise scale.
The ideal candidate understands the difference between task-level automation and true IaC-driven orchestration, and is passionate about building reusable, secure, and auditable automation foundations.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Your role and responsibilities
• Design and implement end-to-end automation workflows across compute, network, identity, and security domains.
• Develop and maintain Ansible playbooks, roles, and collections aligned with enterprise standards.
• Build and evolve Terraform modules for repeatable infrastructure provisioning.
• Integrate automation with Service Now or ITSM platforms for approved, auditable request-to-deploy pipelines.
• Partner with platform, security, and operations teams to ensure automation is secure and production-ready.
• Support Day-2 automation including remediation, scaling, and compliance workflows.
• Contribute to automation standards, documentation, and reusable patterns.
  Required education
  Bachelor's Degree
• Required technical and professional expertise
• Strong hands-on experience with Ansible Automation Platform (Controller/AWX, inventories, RBAC).
• Strong hands-on experience with Terraform and modular IaC design.
• Solid understanding of Infrastructure-as-Code principles and lifecycle management.
• Experience automating infrastructure services such as compute, networking, DNS/IPAM, and identity.
• Proficiency with Git-based workflows (PRs, branching, peer review).
• Experience integrating automation with Service Now ITSM
• Preferred technical and professional experience
• Experience operating automation in enterprise or regulated environments.
• Exposure to hybrid cloud architectures (AWS, GCP, Azure, VMWare, Open Shift)
• Experience with event-driven automation or operational remediation workflows.
• Familiarity with security best practices including secrets management and least privilege.
• Experience working in a federated automation model.

ABOUT BUSINESS UNIT:

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
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OTHER RELEVANT JOB DETAILS:

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Job Title

Enterprise Automation Engineer:

Job ID
110857
City / Township / Village
GUADALAJARA
State / Province
Jalisco
Country
Mexico
Work arrangement
Hybrid
Area of work
Software Engineering
Employment type
Regular
Contract type
Regular
Position type
Professional
Travel required
No Travel
Company
(0390) IBM de Mexico Comercializacion y Servicios
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
No
Application Info
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