SAP SuccessFactors Package Specialist - Employee Central

Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients’ success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You’ll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your role and responsibilities
As a Package Specialist: Generalist, you will utilize your expertise in implementing, integrating, and customizing commercial Independent Software Vendor (ISV) packages. You will apply your technical skills in an internal or external customer billable services and implementation environment. Your primary responsibilities will include:

• Implement Package Solutions: Deliver functional and technical designs, models, components, code, parameters, unit tests, and documentation for ISV packages such as CRM, ERP, Finance, Accounting, or vertical industry-specific packages.
• Integrate Package Components: Integrate package components into existing systems, ensuring seamless functionality and minimal disruptions to business operations.
• Customize Package Functionality: Customize package functionality to meet specific business requirements, utilizing general development knowledge and package-specific expertise.
• Develop Technical Designs: Create technical designs for package implementation, including functional and technical specifications, data models, and system architecture.
• Collaborate with Stakeholders: Work with internal and external stakeholders to ensure successful package implementation, providing technical expertise and support as needed.
  Required education
  Bachelor's Degree
  Preferred education
  Bachelor's Degree
  Required technical and professional expertise

Required Professional Expertise:

Strong understanding of core HR operations:
Employee lifecycle management (hire, transfer, termination)
Organizational structures (company, business units, positions)
Experience translating HR policies into system configurations
Participation in end-to-end EC implementations
Ability to conduct workshops and gather business requirements
Knowledge of global HR practices and localization requirements

Required Technical Expertise:

SAP Success Factors Employee Central Certification:

Deep knowledge of SAP Success Factors Employee Central configuration:
Data Models
Business Configuration
MDF (Metadata Framework)
Configuration of:
Foundation Objects (FO)
Employee data (Job Info, Personal Info, Employment Info)
Workflows and approvals
Business Rules (rules engine)
Role-Based Permissions (RBP) setup and troubleshooting
Data migration:
Import templates, mass uploads, data validation
Reporting
Preferred technical and professional experience

Global HR & Transformation Experience:

Experience supporting multi-country or global Employee Central implementations
Exposure to HR transformation or digital HR initiatives
Strong understanding of localization requirements, including country-specific compliance, languages, and currencies

Change Management & Training:

Experience supporting organizational change initiatives
Ability to deliver end-user training and create functional documentation
Proven ability to drive system adoption and user engagement
Technical Expertise

Integration & Interfaces:

Hands-on experience with:
SAP Cloud Platform Integration (CPI)
Integration Center

APIs and OData services:

Exposure to integration with:
Payroll systems (SAP or third-party solutions)

Reporting & Analytics:

Experience with:
People Analytics (Story Reports)
Canvas / Advanced Reporting
Ability to generate insights and support HR decision-making through reporting tools
Cross-Module Exposure
Working knowledge of other SAP Success Factors modules, such as:
Onboarding

Compensation:

Understanding of how Employee Central integrates as the core HR system across modules

ABOUT BUSINESS UNIT:

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title

• SAP Success Factors Package Specialist
• Employee Central
  Job ID
  110203
  City / Township / Village
  QUEZON CITY
  State / Province
  National Capital Region (Manila)
  Country
  Philippines
  Work arrangement
  Onsite
  Area of work

Data & Analytics:

Employment type
Regular
Position type
Professional
Travel required
No Travel
Company
(0856) IBM Business Services
Shift
Midshift
Is this role a commissionable/sales incentive based position?
No
Application Info
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