Senior Software Engineer II - Confluent

About the Role The Confluent Platform Management and Control Center team builds the experiences and services that help customers operate Kafka and Confluent Platform reliably across cloud, on-premises, and hybrid environments. As a Senior Software Engineer, you will work across Unified Stream Manager (USM) and Confluent Control Center (C3) to make platform management, observability simpler and more dependable for enterprise customers. USM is the strategic, hybrid-first control plane for managing and monitoring Confluent Platform across environments. C3 remains an important local control plane for customers operating in non-hybrid, sovereign, regulated, or air-gapped environments. You will own complex engineering problems from design through production, partnering with engineers, product managers, designers, and teams across Confluent. Your work will help customers manage clusters, connectors, topics, and streaming workloads with greater visibility, confidence, and operational control. This role is a strong fit for an engineer who enjoys working across distributed systems and product surfaces, solving ambiguous problems, and building software that is reliable under real-world production conditions.

What You Will Do:

• Design, implement, test, and operate reliable services and product experiences for USM and Control Center.

• Own complex projects end to end: clarify the problem, contribute to technical design, break work into milestones, execute with partner teams, and validate the result in production.

• Build management and observability capabilities for Kafka and Confluent Platform across cloud, on-premises, hybrid, multi-cluster, and multi-geography environments.

• Contribute to USM capabilities that provide consistent management, monitoring, security, and operational workflows across environments.

• Improve C3 workflows for customers who require a local control plane, including cluster health, topic and message operations, connector troubleshooting, and other critical day-two workflows.

• Write clear design documents, participate in architecture and code reviews, and make pragmatic technical decisions that balance delivery speed, reliability, maintainability, and long-term architecture.

• Diagnose and resolve production issues using logs, metrics, traces, and systematic root-cause analysis; participate in on-call and operational readiness practices.

• Collaborate with product management, engineering, design, support, and Confluent Cloud teams to understand customer needs and deliver high-quality outcomes.

• Raise engineering quality through automated testing, safe rollout practices, documentation, observability, and improvements to development and release processes.

• Provide technical guidance and constructive feedback to other engineers, helping the team grow through reviews, pairing, and hands-on collaboration.