TLS Renewals Sales Specialist

Introduction
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your role and responsibilities
As a TLS R&E Sales Specialist, you will be responsible for driving net new sales, renewals, cross-sell, and upsell of TLS offerings, including Logo, MVS, and Expert Care services. You will partner with clients and business partners to co-create solutions that address clients' business needs and drive client innovation. Your primary responsibilities will include:

• Drive Sales Growth: Develop and execute sales strategies to achieve net new sales, renewals, cross-sell, and upsell targets for TLS offerings in assigned territories.
• Partner with Clients: Collaborate with clients and business partners to understand their business needs and co-create solutions that drive client innovation and value.
• Territory Management: Own and manage specific territories, driving value to clients and delivering results.
• Solution Delivery: Deliver TLS offerings, including Logo, MVS, and Expert Care services, to meet client needs and drive business outcomes.
• Client Relationship Building: Build and maintain strong relationships with clients and business partners to drive long-term growth and success.
  Required education
  Bachelor's Degree
• Required technical and professional expertise
• Exposure to Sales Strategies: Experience working with sales strategies to achieve sales targets, including developing and executing plans to drive net new sales, renewals, cross-sell, and upsell.
• Understanding of Client Needs: Exposure to collaborating with clients and business partners to understand their business needs and co-create solutions that drive client innovation and value.
• Territory Management Experience: Experience working with territory management, including owning and managing specific territories to drive value to clients and deliver results.
• Familiarity with Solution Delivery: Exposure to delivering solutions, including TLS offerings such as Logo, MVS, and Expert Care services, to meet client needs and drive business outcomes.
• Client Relationship Building Experience: Experience building and maintaining strong relationships with clients and business partners to drive long-term growth and success.
• Preferred technical and professional experience
• Revenue Growth Strategies: Deep understanding of driving business growth through strategic planning, opportunity identification, and relationship expansion, with the ability to analyze market trends and competitor activity.
• Complex Client Relationships: Experience navigating intricate client needs, negotiating contract terms, and identifying potential roadblocks to ensure seamless renewals and foster long-term partnerships.
• Strategic Planning Tools: Familiarity with tools and methodologies for developing tailored account plans, aligning with business objectives, and identifying areas for growth and expansion.

ABOUT BUSINESS UNIT:

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title
TLS renewal specialist
Job ID
110994
City / Township / Village
Taipei
State / Province
Taipei City
Country
Taiwan
Work arrangement
Hybrid
Area of work
Sales
Employment type
Regular
Position type
Professional
Travel required
Up to 20% or 1 day a week
Company
(0134) IBM Taiwan Corporation
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
Yes
Application Info
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