ServiceNow導入チームリーダー

Introduction
IBMでキャリアを育くむ社員は、世界各国のお客様とIBMとのリレーションをさらに深め、更なる協業を推進していく役割を担います。あなたは、様々な専門性を持った有識者との協業を通じて、各業界を代表するお客様のハイブリッドクラウドとAIを活用した変革をご支援します。お客様に価値ある変革をもたらすためのあなたの能力は、パートナー様との協業、ソフトウェアやRed Hatを始めとするIBMのテクノロジーポートフォリオの活用により、さらに引き出され、育まれていきます。好奇心と、知識に対する飽くなき探究心は、このポジションで成果を上げるために不可欠なものです。現状に挑戦し、様々なアイデアに触れ、お客様のビジネスに新たなインパクトをもたらすクリエイティブなソリューションを生み出すことが求められます。IBMは、あなたにキャリアの可能性と成長の機会をもたらします。IBMには、あなたのこれまでのスキルや経験を受け入れる土壌があります。それがIBMのカルチャーです。
Your role and responsibilities
This is a Japanese-speaking role located in Japan. For job details, please see the Japanese description below.
【サービス内容】
Service Nowを活用したIT運用高度化や業務コミュニケーションプラットフォームのソリューションを、当社の持つ様々なテクノロジーを組み合わせてお客様のビジネスニーズに対応する形のソリューションとしてを提供しています。
【業務内容】
・お客様IT運用の高度化や業務プロセス高度化に向けService Nowの製品選定を含むソリューションを検討し提案します。
・Service Now導入の計画から要件定義、設計、開発、テスト、運用のフルライフサイクルでお客様をリードします。
Required education
None
Preferred education
None
Required technical and professional expertise
次のいずれかの経験をお持ちの方
・Service Nowの導入コンサルティング、要件定義、設計、開発、テストの経験　※ITSM/ITOM/ITAM/SPM/CSMを中心とした領域
・ITILをベースとしたIT運用経験
・ITILをベースとした運用の標準化経験
・Service Now認定資格（CIS、CAD）を保有していることが望ましい
Preferred technical and professional experience
・お客様の期待値をコントロールできるようなコミュニケーション能力（十分な実務経験要）
・英語力（新組織立上げのためGlobalとの協業が見込まれるため。TOEIC 800点以上がなおよし）

ABOUT BUSINESS UNIT:

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title

Sevice Now Implementation Team Leader:

Job ID
118016
City / Township / Village
Tokyo
State / Province
Tokyo
Country
Japan
Work arrangement
Hybrid
Area of work
Project Management
Employment type
Regular
Position type
Professional
Travel required
Up to 100% or 5 days a week (home on weekends - based on project requirements)
Company
(7600) IBM Japan, Ltd.
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
No
Application Info
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