Salesforce Data Cloud

Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
Objetivo da função
Atuar em projetos de CRM / DBM, relacionamento e marketing orientado a dados, apoiando a construção de jornadas de comunicação, segmentação de bases, personalização de campanhas e integração entre áreas de negócio, marketing e tecnologia.
A pessoa terá uma atuação analítica e consultiva, contribuindo para a evolução das estratégias de relacionamento com clientes e para a geração de insights que apoiem a tomada de decisão.
Required education
Bachelor's Degree
Required technical and professional expertise
Perfil Técnico (Hard Skills) ✅ Conhecimento em Salesforce Marketing Cloud (Email Studio, Automation Studio e Journey Builder) ✅ Conhecimento em segmentação de bases, CRM e gestão de dados para campanhas de relacionamento ✅ Conhecimento em SQL para extração, manipulação e análise de dados ✅ Conhecimento em AMPscript, HTML e CSS para personalização de comunicações e desenvolvimento de e-mails responsivos ✅ Vivência acadêmica/profissional em construção de jornadas e automações de campanhas ✅ Conhecimento básico em integrações via APIs REST/SOAP ✅ Conhecimento em Salesforce Data Cloud, unificação de dados e criação de audiências 🏆 Certificação desejável: Salesforce Data Cloud Associate ou Salesforce Marketing Cloud Associate.
Preferred technical and professional experience
📌 Diferenciais: Experiência prévia em CRM, DBM, Marketing Digital ou Marketing de Relacionamento 💬 Perfil Comportamental (Soft Skills) Perfil analítico e orientado a dados, com capacidade de transformar informações em insights acionáveis Visão estratégica e interesse em desenvolver soluções que melhorem a experiência do cliente Boa comunicação e facilidade para interagir com áreas de Marketing, Tecnologia e Negócio Proatividade, curiosidade e disposição para aprender continuamente Postura consultiva, colaborativa e foco em resolução de problemas Atenção aos detalhes, organização e capacidade de priorização"

ABOUT BUSINESS UNIT:

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS:

All our positions are eligible for people with disabilities PwD or rehabilitated.

Important Notice to Candidates:

IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.
Job Title

Salesforce Data cloud:

Job ID
121224
City / Township / Village
HORTOLANDIA, Fortaleza, SÃO PAULO, BRASILIA, RIO DE JANEIRO
State / Province
São Paulo, Distrito Federal, Pará, Pernambuco, Maranhão, Espírito Santo, Rio de Janeiro, Rio Grande do Sul, Paraná, Minas Gerais, Bahia, Santa Catarina, Ceará, Amazonas
Country
Brazil
Work arrangement
Hybrid
Area of work
Consulting
Employment type
Regular
Contract type
Regular
Position type
Professional
Travel required
No Travel
Company
(0022) IBM Brasil-Industria, Maquinas e Servicos Limitada
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
No
Application Info
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