Receptionist & Office Administrator

Job overview

We are looking for a professional, organised and service-oriented Receptionist & Office Administrator to manage the front desk and support the smooth day-to-day functioning of our office.

The role will serve as the first point of contact for employees, hospitality staff, trainers, trainees, guests, vendors and business visitors. The individual will be responsible for reception management, visitor coordination, access-card administration, meeting-room arrangements, office supplies and general administrative support.

The ideal candidate should have excellent communication skills, a welcoming personality, strong attention to detail and the ability to manage multiple responsibilities in a fast-paced, multicultural work environment.

Key responsibilities

• Front desk & visitor management
• Welcome employees, guests, candidates, vendors, trainers and trainees professionally.
• Manage visitor registration, host notifications, visitor badges and sign-in/sign-out records.
• Maintain a professional, organised and welcoming reception area.
• Access-card & security administration.
• Coordinate with the building management, coworking provider, housekeeping, security and maintenance teams.
• Maintain confidentiality of employee, visitor and business information.
• Perform other office administration responsibilities as assigned by HR/Management.

Qualifications & experience

• Graduate in any discipline; a diploma or certification in office administration or hospitality is an advantage.
• 2–4 years of experience in reception, front-office management, office administration or facilities coordination.
• Experience in a corporate office, studio, hospitality or coworking environment is preferred.
• Proficiency in MS Office / Google Workspace and basic administrative tools.
• Experience maintaining trackers, visitor registers and access-card records.

Skills & competencies

• Excellent verbal and written communication.
• Professional, courteous and service-oriented approach.
• Strong organisation, coordination and time-management skills.
• Attention to detail and accuracy in recordkeeping.
• Ability to manage multiple requests and prioritise effectively.
• Discretion and confidentiality.
• Problem-solving skills and willingness to escalate issues appropriately.

--------------------------------------------------------------------------------------------------------- Our Recruitment Process

• Verification: Please note that any false information found in application materials or during the hiring process may result in the immediate cancellation of your offer or termination of employment.
• Rolling Basis: These positions are recruited on a rolling basis. The posting may close early if suitable candidates are found. Interviews: Interviews are typically conducted 1-on-1 or in a panel format and last approximately one hour.
• Process Flexibility: The recruitment process is subject to change based on the specific position and circumstances.
• Multiple Applications: While applying for multiple positions is possible, candidates who pass the initial screening cannot proceed with multiple hiring processes simultaneously.