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Sr. Technical Product Owner – Stars and HEDIS

Humana

Sr. Technical Product Owner – Stars and HEDIS

Humana

Louisville

·

On-site

·

Full-time

·

1mo ago

Become a part of our caring community and help us put health first

The Sr. Stars Technical Product Owner is responsible for defining and delivering on the roadmap for the optimization, continuous development, new vendors/products, monitoring and new data source selection of a complex Test Kit platform that serves members in home options that drive member measure compliance to CMS HEDIS (Healthcare Effectiveness Data and Information Set) Stars measures. This role bridges product ownership, data and software engineering, and regulatory healthcare data requirements, ensuring that data ingestion, transformation, and delivery are optimized for quality measurement, reporting, and compliance with CMS standards.

Location: Strong preference for Kentucky based candidate able to come to the office once a month or more OR full remote nationwide

The Sr. Stars Technical Product Owner maximizes value of the 3-tier custom Test kit platform product created by the agile IT team. Liaises with stakeholders and the development team ensuring the right product is being built, capabilities stood up in the right sequence, within budget and adhere to delivery dates. Serves as the Agile team's primary contact for information, work prioritization, and decision-making.

Senior Product Owner will be responsible for:

  • Refining stakeholder requests to ensure insights drive value

  • Define key measurements that are actionable and positively impact the business / members

  • Deliver meaningful analysis that drives the business forward

  • Provide input to process improvement

  • Provide support to peers on the Business Intelligence team as needed

Key Responsibilities:

  • Strategically minded business ownership of the 3 tier platform that serves member alternatives for gap closure

Monitor data volume, quality, age, and timeliness of data fed through the platform’s numerous stage gates

  • Define and maintain the product vision, roadmap, and backlog

  • Develop and maintain the support and monitoring apps and processes along with reportable metrics for uptime, data volume and quality

  • Act as the primary liaison between business stakeholders, compliance teams, data engineers, IT development and production support team.

  • Understand regulatory requirements and be able to draft detailed SAFe stories with success criteria to modify setup.

  • Data & Technical Leadership and influence:

Work closely with IT to ensure sufficient documentation exists for data flows that ingest, clean, validate, and transform data.

  • Ensure proper integration of results with all HEDIS data flows that will support efficient and accurate quality metric calculations.

  • Validate data mappings and transformations, especially where they impact measure logic.

  • Stay up to date with evolving CMS, NCQA, and HEDIS requirements for measures closed by the test kits supplied/managed by the platform.

  • Ensure the all data and capabilities remain compliant with CMS mandates, audit standards, and data submission deadlines.

  • Coordinate updates of the platform to include rule changes and avoid CMS data delivery deadlines.

  • Stakeholder Communication:

Collaborate with stakeholders for QA and analytics teams to define quality benchmarks and testing protocols.

  • Serve as the subject matter expert for how the platform functions and data flows within, from upstream and to downstream systems.

  • Agile & Delivery Management:

Maintain a groomed product backlog; prioritize features, bugs, and technical debt with input from all stakeholders.

  • Lead Agile ceremonies (e.g., sprint planning, backlog refinement) in coordination with the Scrum Master or Engineering Lead.

Use your skills to make an impact

Role Essentials

  • Bachelor’s degree in a technical discipline (i.e. Computer Science, Engineering or related field)

  • 5 years or more of experience in software development and product management, or a related technical role, i.e.: such as an Application Architect

  • Experience with cloud platforms such as Snowflake, GCP, Azure or Databricks

  • Strong experience with healthcare data, particularly clinical and claims data

  • Familiarity with CMS Stars programs, NCQA standards, and quality performance metrics

  • Experience building multi-tiered platforms, ETL tools, and APIs

  • Knowledge of NCQA, CMS, and health plan quality measurement programs

  • Familiarity with programming languages, and design principles for cloud, data storage, and connectivity

  • Understanding of healthcare interoperability standards (e.g., HL7, FHIR, X12).

  • Excellent communication skills; ability to engage technical and non-technical stakeholders.

Role Desirables

  • Master’s degree in a technical discipline (i.e. Computer Science, Engineering or related field)

  • Background in data quality frameworks, or clinical informatics

Additional Information

This role reports to a Director of Stars Technology:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits:

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-17-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Humana

Humana

Public

Humana Inc. is an American for-profit health insurance company based in Louisville, Kentucky. In 2024, the company ranked 92 on the Fortune 500 list, which made it the highest ranked company based in Kentucky. It is the fourth largest health insurance provider in the U.S.

10,001+

Employees

Louisville

Headquarters

$24B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

2.5

Culture

4.1

Career

2.3

Management

4.0

68%

Recommend to a friend

Pros

Supportive management

Great work-life balance

Good team environment

Cons

Limited career advancement

Below industry standard pay

High workload and stress

Salary Ranges

1,293 data points

L5

L6

L7

Principal/L7

Senior/L5

Staff/L6

L5 · Senior Product Manager

0 reports

$157,500

total per year

Base

-

Stock

-

Bonus

-

$133,875

$181,125

Interview experience

1 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

Common questions

Healthcare Industry Knowledge

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

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