Customer Programj Manager (Top Secret SCI FSP Clearance Required)

The Customer Program Manager role at Hewlett Packard Enterprise requires a Top Secret SCI FSP Clearance and involves leading customer engagement and managing complex projects. Candidates should have at least 10 years of project management experience and a PMP certification. The position offers a competitive salary range of $119,500 - $275,000 annually, depending on experience and location. Responsibilities include managing project delivery, financials, and client relationships, as well as mentoring team members. An advanced degree is preferred, and strong skills in project management and customer engagement are essential.

The Customer Program Manager will lead customer engagement, ensuring projects meet scope, time, budget, and quality expectations. This role requires a Top Secret SCI FSP Clearance and involves managing complex, high-risk projects with a team of over 40 members. The ideal candidate will have at least 10 years of project management experience and a PMP certification.

Customer Programj Manager (Top Secret SCI FSP Clearance Required)

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Project/Program Manager will be onsite daily and requires a TS SCI FSP Clearance

**Job Family Definition:

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Job Family Definition for Mgr, Progr Mgmt Office:
Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.

**Management Level Definition:Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

**Responsibilities:

• Manages customer project delivery.
• Revenue as detailed in Impact section.
• Very large/ complex/ multiple regions or global.
• High/ very high risk.
• High/very high complexity legal and commercial issues.
• Manages project financials including P&L.
• Meets or exceeds SOAR approved budgets.
• Provides reliable financial forecasts to the management.
• Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high risk deals.
• Manages client relationships.
• Manages complex multi-function and/ or global delivery relationships with senior and executive ("C" level) client management.
• Communicates the direct value our capabilities will provide to our business partners and customers.
• Manages project team.
• Manages internal as well as external resources with a team size greater than 40 people.
• Mentors and encourages skill development of project team members through others.
• Provides detail performance review input and development recommendations for key contributors.
• Mentors others, providing a role model and support for individual development.

**Education and Experience Required:

• First level university degree.
• Advanced degree preferred.
• 10 years experience in project management or in like roles/businesses.

**Knowledge and Skills:

• Demonstrates an in-depth knowledge of key operational policies, processes and methodologies applicable to project management.
• Recognized as a leader in the company's PM Professions community.
• PMP Certified.

What We Can Offer You: Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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#operations, #servicesandsupport

Job:

Services
Job Level:

Master

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 119,500 - 275,000 in Maryland
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Customer Programj Manager (Top Secret SCI FSP Clearance Required) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:

Hewlett Packard Enterp:

Responsibilities:

• The candidate will be responsible for managing customer project delivery across multiple regions.
• The candidate will oversee project financials, ensuring budgets are met or exceeded.
• The candidate will identify and develop new business opportunities with clients.
• The candidate will manage complex relationships with senior client management.
• The candidate will mentor and encourage skill development of project team members.

Skills:

• Project Management
• PMP Certification
• Customer Engagement
• Financial Forecasting
• Team Leadership
• Stakeholder Communication
• Business Development
• Risk Management
• Mentoring
• Cross-Functional Team Leadership
• Complex Problem Solving
• Client Relationship Management

Education:

• A first-level university degree is required.
• An advanced degree is preferred.