Customer Service - Recent Graduate

• Hewlett Packard Enterprise is seeking a recent graduate for the Customer Service Representative role. This entry-level position requires a Bachelor's degree in Finance, Business, or Economics and 1-2 years of related experience. The role involves supporting documentation processes, interacting with customers and suppliers, and ensuring compliance with internal policies. Strong verbal communication and customer service skills are essential. The company values diverse backgrounds and offers opportunities for personal and professional development. Join us to grow your career in a dynamic environment! As a Customer Service Representative at Hewlett Packard Enterprise, you will support documentation processes and interact with customers and suppliers. This entry-level role is ideal for recent graduates with a Bachelor's degree in Finance, Business, or Economics. You will be responsible for data input, validation, and providing updates to stakeholders. Customer Service
• Recent Graduate

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:_Job Family Definition: _

Support the documentation process and related tasks as required, through the input of data into core operating systems, obtain and validate information from multiple sources, generate and send documentation to end user customers, interact with Customer and Suppliers in support of the Originations process, answer questions and inquires as they arise from end user Customers and suppliers. Provide updates to internal and external stakeholders on process status updates. Conduct reconciliation tasks and other analysis to ensure documentation being generated are following internal Policies and Guidelines as well as end user customer’s requirements. Complete tasks within assigned time frames and escalate any issues to internal stakeholders as identified.

_Management Level Definition: _

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

THIS ROLE IS FOR A RECENT GRADUATE CANDIDATE YOU SHOULD BE GRADUATED IN 2025._Education and Experience Required: _

• Bachelor's degree in Finance, Business or Economics and/or 1-2 years related experience in Financial Services or related industry

_Knowledge and Skills: _

• Demonstrated verbal communication and customer service skills
• Knowledge of Microsoft Office Suite, with a focus on Excel, Word, Outlook and PowerPoint
• Strong Writing/Correspondence skills
• Fluent in English; both written and verbal

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Relationship Management (CRM), Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Entry

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

• Customer Service
• Recent Graduate This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.Who We Are:

Hewlett Packard Enterprise is the Responsibilities:

• The candidate will be responsible for supporting the documentation process and related tasks.
• The candidate will interact with customers and suppliers to answer inquiries and provide updates.
• The candidate will conduct reconciliation tasks to ensure compliance with internal policies and customer requirements.
• The candidate will complete tasks within assigned time frames and escalate issues as needed. Skills
• Microsoft Office Suite
• Excel
• Customer Service
• Verbal Communication
• Writing Skills
• Data Analysis Management
• Customer Relationship Management (CRM) - Critical Thinking
• Teamwork
• Empathy
• Action Planning
• Commercial Acumen Education
• A Bachelor's degree in Finance, Business, or Economics is required.