refresh

Trending companies

Trending companies

HP Inc.
HP Inc.

Field Technical Support Associate at HP Inc.

RoleTech Support
LevelEntry
LocationMumbai
WorkOn-site
TypeFull-time
Posted1 day ago
Apply now

About the role

Field Technical Support Associate:

Description -

This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -Relocation -Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Required skills

Technical support

Troubleshooting

Customer service

IT infrastructure

Monitoring

Total Views

0

Total Apply Clicks

0

Total Mock Apply

0

Total Bookmarks

0

About HP Inc.

HP Inc.

HP Inc.

Public

HP Inc. is a multinational technology company that develops personal computers, printers, and related supplies and services. The company was spun off from Hewlett-Packard Company in 2015 to focus on personal systems and printing solutions.

10,001+

Employees

Palo Alto

Headquarters

$28.8B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

4.0

Compensation

3.2

Culture

3.8

Career

2.5

Management

2.8

65%

Recommend to a friend

Pros

Good work-life balance and flexibility

Supportive management and colleagues

Good benefits package

Cons

Limited career advancement and growth opportunities

Poor management and leadership issues

Low salary and compensation