Enterprise Account Specialist:

Description -

Job Summary

• This role is responsible for understanding the organization's products and industry, engaging with key clients, and designing customized solutions while guiding junior team members. The role conducts market research, identifies new opportunities, and focuses on contract renewals. The role stays compliant with regulations, gathers client feedback, and resolves client issues to drive sales and satisfaction.

Responsibilities

• Demonstrates a deep understanding of the organization's products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients.
• Engages with key stakeholders within client organizations, including executives and decision-makers, to build relationships and ensure satisfaction with the organization’s offerings.
• Engages with clients to design customized solutions for their unique business needs in collaboration with product experts and engineers.
• Utilizes expertise to identify new opportunities and enhance existing ones, thus boosting the sales pipeline, and driving pursuit.
• Conducts in-depth market research to identify trends and emerging opportunities and provides insights to the internal teams contributing to the development of sales strategies.
• Concentrates on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
• Gathers and relays feedback from clients to the internal teams to help refine existing offerings and guide the development of new products or features.
• Stays informed about industry-specific regulations and compliance requirements that may impact sales activities, ensuring that all engagements are compliant.
• Acts as a point of contact for resolving client issues and concerns, working closely with customer support or service teams to ensure prompt and effective resolution.

Education & Experience Recommended

• • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• • Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Why HP Australia?

• Australian Market Leader across PC & Print
• A wide and varied product portfolio to market
• Recognised globally as an Employer of Choice and certified as a Great Place to Work 2025
• Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
• Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program
• Recognised and one of the world’s most sustainable companies
• Wellness Programs
• Flexible work environment
• Supportive team culture
• Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you!

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (Australia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"