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Required Skills
Customer Service
As a Field Service Engineer II here at Honeywell, you will responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). You will be the primary face of Honeywell for the customer in this role responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. You will be required to develop and maintain strong interpersonal relationships with customer representative as well as provide first response technical support. You will provide technical presentations to an audience of customers and other industry peers. You will work with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and provided solutions based on the HPS suite of products and services.
YOU MUST HAVE
- Bachelor’s Degree in a Technical/Engineering Field
- At least 2 years prior field experience in supporting Honeywell Distributed Control Systems, including EPKS and TPN Systems.
- A minimum of two L3 Honeywell DCS Certifications or for outside candidates you must be able to obtain them within 12 months
- Ability to learn new technologies and disciplines
- Customer Service Skills
- Valid Driver’s License and driving record acceptable to Honeywell
WE VALUE
- Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN along with PC/Networking experience.
- 3rd Party controls experience.
- Experience in Virtualization hardware/software, setup and network configuration
- Networking, Cyber Security: design, implementation, configuration, diagnostics
- Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical.
- Experience & Training in Honeywell Applications such as:TPS / PMIO.
- EPKS / Series C.
- Safety Systems (FSC/SM).
- HMI.
- SCADA (PLCSs, Ladder Logic etc.).
- Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT:
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 3/13/2025.
KEY RESPONSIBILITIES
- DCS Maintenance including Hardware Components
- Software Components
- Field Troubleshooting of common IO and Loop Problems
- Field Troubleshooting of End Devices
- Adding and Deletion of TAGS/Points
- Adding and Modifying Logic as per standard
- Configure, maintain, and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS. Having PLC and Safety System knowledge will be an added advantage.
- Provide service related to the upgrades and migrations of the DCS
- Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
- Troubleshooting Network Connections of Ethernet and Coaxial Cabling
- Modifying and editing HMI Graphics
- Focal Point for Honeywell with the customer on providing technical solutions
- Company vehicle will be provided to travel to company sites
- Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays
- Travel: up to 75+%
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About Honeywell

Honeywell
PublicThe future is what we make it.
10000+
Employees
Charlotte
Headquarters
Reviews
3.2
4 reviews
Work Life Balance
3.5
Compensation
4.0
Culture
4.0
Career
3.0
Management
2.5
Pros
Good team and helpful colleagues
Fair pay and good benefits
Training and resources available
Cons
Limited job progression
Old boys club culture
High expectations with unclear answers
Salary Ranges
1,391 data points
Mid/L4
Senior/L5
Mid/L4 · Data Analyst II
2 reports
$136,600
total / year
Base
$105,077
Stock
-
Bonus
-
$136,600
$136,600
Interview Experience
4 interviews
Difficulty
2.5
/ 5
Duration
14-28 weeks
Offer Rate
25%
Experience
Positive 0%
Neutral 75%
Negative 25%
Interview Process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Hiring Manager Interview
5
Panel Interview
6
Online Assessment
7
Offer
Common Questions
Technical Knowledge
Behavioral/STAR
Past Experience
Coding/Algorithm
Culture Fit
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