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Honeywell
Honeywell

Service & Repair Technician II (1st shift)

RoleEngineering
LevelMid Level
LocationCharlotte, United States
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

As a Service & Repair Technician Level 2 here at Honeywell, you will be accountable for providing exceptional service and repair solutions to our customers. You will play a crucial role in ensuring the timely and efficient delivery of service and repair operations, maintaining a strong focus on customer satisfaction. Your technical expertise and problem-solving skills will be key in diagnosing and resolving complex issues.

In this role, you will have a direct impact on the success of our organization by delivering high-quality service and repair solutions to our customers. You will be accountable for troubleshooting, repairing, and maintaining a wide range of equipment and systems. Your attention to detail and dedication to excellence will contribute to the overall efficiency and effectiveness of our service and repair operations.

Key Responsibilities:

    • 1st shift: 9:00 AM - 5:30 PM, Monday through Friday
    • Adhere to all safety policies and procedures
    • Configure and deploy customers’ handheld products
    • Actively participate in all aspects of the Configuration and Deployment department as required
    • Support continuous improvement initiatives in the lab, including process enhancement, variation reduction, cycle time reduction, and cost savings
    • Ability to work rotating shifts, including weekends and holidays
    • Demonstrate urgency, strong attention to detail, and effective teamwork skills

MUST HAVE

    • Associate degree, technical college diploma, or bachelor’s degree in engineering
    • Minimum of 1 year experience with mobility devices and general network knowledge
    • At least 1 year experience using Microsoft Outlook, Word, Excel, and internet browsers
    • Valid driver’s license
    • Proficiency in installing software, configuring, and troubleshooting i

OS and Android devices:

WE VALUE

    • Experience with Microsoft Office 365 products
    • Strong analytical skills to interpret information and concepts
    • Excellent communication and interpersonal skills
    • Ability to identify critical details and troubleshoot effectively

ABOUT HONEYWELL

Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en

BENEFITS OF WORKING FOR HONEYWELL:

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 21, 2026

Benefits and perks

401(k)

Paid Time Off

Parental Leave

Required skills

Repair

Maintenance

Troubleshooting

Technical Support

Customer Service

About Honeywell

Charlotte

Headquarters