As a Senior Field Service Technician | Building Automation Systems here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Automation and Controls business unit in Charlotte. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our premiere showcase site at our global headquarters in Charlotte, NC. This location serves as a hub for innovation and collaboration, providing you with a unique opportunity to work alongside industry-leading professionals.

You will report to the Field Service Supervisor based in Morrisville, NC.

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our Automation and Controls solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service technicians
• Stay updated with industry trends and advancements, and provide recommendations for improvement

You will be working on a 40-hour work week schedule, with overtime as needed to meet business demands. You will be assigned a company vehicle, phone and laptop for business use.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

YOU MUST HAVE

• High School Diploma or equivalent

• 5+ years’ experience with building automation systems.

• Strong technical knowledge and expertise in Automation and Controls technologies

• Excellent problem-solving, analytical and troubleshooting skills

• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

• Experience in project management and execution

• Strong customer focus and ability to build and maintain relationships

WE VALUE

• Experience with Honeywell building management systems products such as Niagara, JACE, Comfort Point, EBI, BACnet or LON.

• Continuous learning mindset and willingness to stay updated with industry advancements

• Results-oriented approach and ability to drive projects to successful completion

• Bachelor’s degree or technical/professional certificate

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: March 19, 2026.