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Honeywell
Honeywell

The future is what we make it.

Cust Exp Specialist

职能运营
级别中级
地点Tianjin, China
方式现场办公
类型全职
发布2个月前
立即申请

必备技能

Customer Service

  • Fluent in English and Korean; Japanese language skills (oral and written) are a plus.
  • Strong organizational skills with a high level of self‑motivation and adaptability in a fast‑changing environment.
  • Customer‑focused mindset with the ability to work effectively with diverse global customers.

Proficient in Microsoft Office; knowledge of SAP is an advantage.

  • ales Order Entry

  • Ensure gooddocument control

  • Customer orderprocessing in SAP

  • Generate standard sales orders.

  • Follow the credit approval process

  • Order Acknowledgment

  • Follow up the production progress by customer’s delivery schedule

  • Contract management

  • Responsible for both internal & external customers for any relatedorder issue

  • Reports Tracking maintenance

  • Daily Booking, Revenue, Inventory, Backlog Report

  • Weekly Open Order Report

  • Weekly Backlog Revenue Forecasting Planning

  • Monthly Performance Report

  • Customer Connect Program

  • Complete the training on time and actively utilize it in futurecustomer service delivery

  • Achieve the differential customer service SLA

  • Increase customer interaction per regularMOS

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关于Honeywell

Honeywell

Honeywell

Public

Honeywell International Inc. is an American publicly traded, multinational conglomerate corporation headquartered in Charlotte, North Carolina. It primarily operates in four areas of business: aerospace, building automation, industrial automation, and energy and sustainability solutions (ESS).

10,001+

员工数

Charlotte

总部位置

$130B

企业估值

评价

10条评价

3.7

10条评价

工作生活平衡

4.2

薪酬

2.8

企业文化

3.9

职业发展

2.7

管理层

3.1

65%

推荐率

优点

Good work-life balance

Great benefits and job security

Collaborative and friendly environment

缺点

Low or uncompetitive compensation

Poor management and communication

Limited growth opportunities

薪资范围

655个数据点

Mid/L4

Senior/L5

VP

Director

Mid/L4 · Field Operations Manager

1份报告

$179,400

年薪总额

基本工资

$138,000

股票

-

奖金

-

$179,400

$179,400

面试评价

3条评价

难度

3.0

/ 5

时长

14-28周

录用率

33%

体验

正面 0%

中性 33%

负面 67%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

Assessment/Testing

5

Final Interview

6

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit