トレンド企業

Honeywell
Honeywell

The future is what we make it.

Sr Cust Supp Mgt Professional

職種カスタマーサクセス
経験シニア級
勤務地Pune, Maharashtra, India
勤務オンサイト
雇用正社員
掲載1ヶ月前
応募する

必須スキル

SQL

Excel

Salesforce

As a **Delivery Lead,**To provide tactical leadership and support to the regional consultants and assist in planning, implementation, and internal initiatives. To support all phases in the delivery of Sparta products including but not limited to internal processes, developing user stories, configuration oversight, configuration, testing and training.

Must Have:

  • Ability to lead, motivate and direct a team
  • Hands-on experience in both individual contributor and leadership roles within a team
  • 8-10 years Experience leading teams in a software delivery organization
  • 5+ years of proven experience in an analytical or business/quality systems environment
  • Ability to lead projects, manage multiple tasks involved in meeting deadlines and deliverables and possess the necessary technical aptitude to utilize features available in a SaaS offering
  • Education Level College/University Degree

We Value:

  • Familiarity with Agile process and ability to plan Sprints throughout the delivery lifecycle
  • Excellent analytical, logical, presentation and interpersonal communication skills as it relates to customer facing requirements gathering and solution consulting in a SaaS environment
  • Salesforce experience highly preferred (3+ years preferred)
  • Familiarity with MS Office Outlook, Word, Visio and Excel
  • Familiarity with any database management system (DBMS) such as Oracle and/or MS SQL Server is also a plus. Experience with other SaaS software, document management systems or quality management software tools (i.e. ERP, MES, EDMS and QMS) is highly preferred. Experience with implementing QMS, documenting validation plans and conducting customer workshops

For 25 years, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

About the Company:

Sparta Systems has been recently acquired by Honeywell. Honeywell is a Fortune 100 company with expertise in Life Sciences. The combination of Sparta Systems and Honeywell brings together Sparta Systems’ quality management leadership with over 100 years of software and industrial expertise from Honeywell.

Sparta Systems, a Honeywell company, is a leading provider of TrackWise® enterprise QMS software and TrackWise Digital®, a next-generation, cloud and digital QMS SaaS platform. Sparta’s TrackWise Digital combined with Honeywell’s software solutions, batch automation, and data integration capabilities form an integrated life sciences manufacturing digital eco-system that enables greater efficiency and agility while helping achieve quality system compliance with reduced risk. The combination of Sparta Systems and Honeywell brings together Sparta Systems’ quality management leadership with over 100 years of software and industrial expertise from Honeywell. Together, Sparta and Honeywell will shape the future of digital quality and operational excellence for the life sciences industry. For more information, please visit https://www.spartasystems.com.
Life is short… Work somewhere outstanding… Sparta Systems, a Honeywell company!

Sparta Systems, a Honeywell company, is an Equal Opportunity Employer with our Headquarters located in Hamilton, NJ, USA.

  • Oversee projects, team members, and customers from a technical and/or industry SME perspective while also coaching and managing escalations, as necessary
  • Mentoring Delivery Consultants to improve their skills and promote consistency across the team
  • Provide oversight and direction to internal initiatives, as necessary
  • Must be willing to travel 25%-50%.

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Honeywellについて

Honeywell

Honeywell

Public

Honeywell International Inc. is an American publicly traded, multinational conglomerate corporation headquartered in Charlotte, North Carolina. It primarily operates in four areas of business: aerospace, building automation, industrial automation, and energy and sustainability solutions (ESS).

10,001+

従業員数

Charlotte

本社所在地

$130B

企業価値

レビュー

10件のレビュー

3.7

10件のレビュー

ワークライフバランス

4.2

報酬

2.8

企業文化

3.9

キャリア

2.7

経営陣

3.1

65%

知人への推奨率

良い点

Good work-life balance

Great benefits and job security

Collaborative and friendly environment

改善点

Low or uncompetitive compensation

Poor management and communication

Limited growth opportunities

給与レンジ

655件のデータ

Mid/L4

Mid/L4 · Account Manager II

1件のレポート

$125,970

年収総額

基本給

$96,900

ストック

-

ボーナス

-

$125,970

$125,970

面接レビュー

レビュー3件

難易度

3.0

/ 5

期間

14-28週間

内定率

33%

体験

ポジティブ 0%

普通 33%

ネガティブ 67%

面接プロセス

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

Assessment/Testing

5

Final Interview

6

Offer

よくある質問

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit