
Advanced Field Service Engr at Honeywell
About the role
As a Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Process Automation (PA), Lifecycle Services & Solutions (LSS) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Field Service Engineering Manager.
In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
- Bachelor’s degree from an accredited institution/university in a technical discipline such as Electronic engineer or Computer systems engineer
- Minimum of 10 years of proven experience in field service engineering, with a focus on complex technical solutions.
- Experience in Honeywell Experion PKS, TPS, Network, and Virtualization.
- Honeywell On-Process Migration (OPM) Certificate, and VMWare Professional Certificate.
- Strong technical knowledge and expertise in Process Automation technologies.
- Excellent problem-solving and troubleshooting skills.
- Experience in project management and execution.
- Strong customer focus and ability to build and maintain relationships.
- Proficient English level.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Support Honeywell Products and Solutions in LSS Portfolio not limited to DCS, ESD, Network, and Virtualization.
- Day to day customers support and troubleshooting the reported incidents related to Experion PKS, TPS, Safety Manager, Network, and Virtualization.
- Lead the assigned projects and participate in the execution, mainly for the migration projects and other projects awarded to LSS.
- Troubleshoot and resolve complex technical issues for our customers.
- Provide advanced technical support and expertise for our LSS solutions.
- Collaborate with cross-functional teams to ensure successful implementation of our solutions.
- Stay updated with industry trends and advancements and provide recommendations for improvement.
- Deliver direct value to priority customers to promote business success
Required skills
Field service
Troubleshooting
Process automation
About Honeywell
Saudi Arabia
Headquarters