In this role, you will impact customer satisfaction and operational efficiency by delivering timely and effective technical service, contributing to the overall success and reputation of Honeywell Building Automation in the region.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture

Job Requirements

• Degree in Electrical or Building Services engineering or related discipline
• Minimum 2 years project / maintenance service experience for degree holder, or Minimum 3 – 4 years for top up degree holder, or Minimum 4-5 years for Higher Diploma / Higher Certificate holder
• Proven track record on project management
• Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
• Possess knowledge on cloud / IOT connection is an advantage
• Possess negotiation and co-ordination skills with customers and sub-contractors
• Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
• Willing to perform overtime works and carry out emergency call duties at non-office hours
• Strong Commitment to customer satisfaction
• A good team player
• Good communication skill
• Self-motivated and the ability to work independently
• The ability to work under pressure
• Good safety awareness
• Willing to travel to Macau

Successful candidate with less experience will consider for Lead / Field Service Technician position.

Primary Responsibilities

• Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
• Have financial control on jobs according to previously agreed budgets and plans
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• Perform retrofit projects, service and maintenance of Honeywell and third party equipment
• Lead system testing and commissioning works
• Lead labors and subcontractors for the project works
• Monitor site works / progress / completion schedule
• Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
• Schedule and plan resources at site level, such as, manpower, materials delivery and tools
• Perform system design and execute engineering works, including software engineering
• Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
• Deliver technical trainings to employees and external customers