THE FUTURE IS WHAT WE MAKE IT.Technical Support Engineer – Linux & Access Control Systems

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Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

As a Technical Support Engineer, your focus will be delivering technical support for access and video products of Honeywell to the Value-Added Resellers (authorized partners) and End-Customers of our area of coverage in Asia Pacific region.

Key Responsibilities:

• The assignment involves telephone, dial-in and email support of Lenel products (Access Control – Windows and Linux based, and Video Surveillance).
• Manage and prioritize requests.
• On time resolution of complaints.
• Work with a centralized Call Management database on a daily basis.
• Site & customer technical visits for product related activities

Key Experience & Capabilities:

• Bachelor’s degree in computer science or equivalent
• Fluent English mandatory
• Experience in support or technical consultancy function.
• Professional experience of IP network.
• Preferably, a relevant experience in the Electronic Security sector.
• A solid knowledge of databases and Linux operating systems.
• Weekend support (once a month full weekend)

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

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Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

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