Fast-Paced, Semi-Autonomous Role, managing (planning and execution) all aspects of Customer service, Technology promotion & support and product delivery throughout the covered areas – requires significant level or business travel mostly interstate

Working with Sales and technical support team, to provide relevant professional technical support for Pre-sales, After-sales, training service to help the local business growth in country and Asia Pacific region.

Lead vertical solution consulting and design

Directly report to Sales leader and dotted line to technical leader (as needed), measured by sales achievement (overlay or team target) and customer satisfaction.

Understand the growth strategy (STRAP) of the country and APAC region, and execute it throughout the covered areas.

Bachelor's degree or above with strong technical background in field like computer or software, Automation Control or HVAC etc

10Y+ Experiences in system integration or development in Building Automation, IoT, HVAC, Automation Controls in Commercial or Industrial market etc.

Experience in Project management will be a plus.

Experience in software development and design in IoT, Building Automation, Automation controls will be a plus.

Familiarity working with some common protocols, like TCP/IP, Bacnet, LON, Modbus etc will be plus.

Strong Leadership, Self-managed, good team work, proactive and strong execution

Customer driven and service attitude

Pre-sales support: Vertical solutions design and Demo based on Niagara Framework, and provide pre-sales support to Sales team to win the opportunities, and promote Tridium’s product to the new vertical market.

After-sales support: Provide professional service support to our partners, including the training, solution consulting, and customization service etc.

Community support： Assist to build collateral material, such as the technical guide, technical article, technical portal, technical forum, as required for the region to sell and service offerings

Be a self driven technical expert capable of learning existing and new technology in the computer science, software and AI etc.

Ability to brief and provide training to the customers in the country.