You Must Have:

• Fluent in English; Japanese language skills (oral and written) are a plus.

• Strong organizational skills with a high level of self motivation and adaptability in a fast changing environment.

• Customer focused mindset with the ability to work effectively with diverse global customers.

• Proficient in Microsoft Office; knowledge of SAP is an advantage.

• Sales Order Entry

• Ensure good document control

• Customer order processing in SAP

• Generate standard sales orders.

• Follow the credit approval process

• Order Acknowledgment

• Follow up the production progress by customer’s delivery schedule

• Contract management

• Responsible for both internal & external customers for any related order issue

• Reports Tracking maintenance

• Daily Booking, Revenue, Inventory, Backlog Report

• Weekly Open Order Report

• Weekly Backlog Revenue Forecasting Planning

• Monthly Performance Report

• Customer Connect Program

• Complete the training on time and actively utilize it in future customer service delivery

• Achieve the differential customer service SLA

• Increase customer interaction per regular MOS