Operational Program Supervisor

We have an opportunity for an Operational Program Supervisor to join our team at Honeywell, in Horsham, where you will play a crucial role in driving operational excellence and enhancing the overall customer experience. This role will involve collaborating with cross-functional teams, senior managers, and directors to identify areas for improvement and implement strategies to optimize operational processes, and youwill report directly to the Enacto/Multisite General Manager.

This is a hybrid role, 3 days at the office + 2 days work from home model, with around 15% travel to UK sites.

In this role, you have a significant impact in driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key Responsibilities

• Lead and manage the operational excellence initiatives to drive process improvements and enhance customer experience for the Enacto business – under the HBS EU organisation.

• Provide people leadership by mentoring and developing team members, fostering a culture of collaboration and continuous improvement

• Collaborate with cross-functional teams to identify operational gaps and develop solutions to address them.

• Implement best practices and standard operating procedures to streamline processes and improve efficiency.

• Collaborate with key stakeholders/colleagues in the Multisite business to drive upsell and growth initiatives

• Support hiring, process and org refinements for assimilating Enacto business into the Multisite Europe organization

Key Skills and Qualifications

• 6 years of proven experience in driving operational excellence and process improvement initiatives.

• 2-3 years of people management experience

• Strong analytical and problem-solving skills.

• Excellent project management and organizational skills.

• Ability to collaborate and influence cross-functional teams.

• Experience in customer experience management is preferred.

• Excellent communication and presentation skills.

• Proficient in data analysis and reporting tools.

We Value

• Bachelor's degree in Business Administration or a related field (Master's degree preferred).

• Strong leadership and team management skills.

• Ability to work in a fast-paced and dynamic environment.

• Innovative and solution-oriented mindset.

• Excellent interpersonal and relationship-building skills.

• Continuous learning and self-development mindset.

Our Offer

• A culture that fosters inclusion, diversity, and innovation in an international work environment

• Market specific training and ongoing personal development.

• Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#The Future Is

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