In this role, you drive sales, expand markets, engage stakeholders, and improve financial and operational performance. Your work ensures regional success and market competitiveness for the organization.

Must Have

• Minimum of 5 years of experience in a business management, program management or operations role.
• Strong understanding of operational processes and strategies.
• Excellent analytical and problem-solving skills.
• Strong business acumen and strategic thinking.
• Proven track record of driving business growth and achieving targets.

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Manage Transnorm North America’s business operations (from Order Acceptance to Customer Delivery) including, but not limited to:

• Lead SIOP (demand forecast, material forecast)
• Tracking customer shipment dates
• Prioritizing Customer Drop-In orders
• Liaise with customer and ISC for missed deliveries
• Execute Transnorm N.A. Revenue Plan (SRO)

Leverage data and customer insights to execute business strategies that drive growth and profitability including, but not limited to:

• Operational process improvements
• Prioritization of site VE/CE projects
• Margin Expansion

Manage customer relationships and ensure customer satisfaction by:

• Acting as the business focal point for customer escalations
• Presenting customer-specific operational data on a quarterly basis
• Leading and presenting RCCA using six-sigma/lean tools to prevent UDO recurrences