Business Support Analyst, Parts & Service Business Planning

Please note that this role is a 12-month fixed term contract

The Business Support Analyst, is responsible for providing analytical and administrative support to the Parts & Services Business Planning team to identify opportunities and move the Parts & Service business forward.

RESPONSIBILITIES

• Create, analyze and distribute various reports based on review of e Composite, Financial Statement Analysis, Webi, Profit/Loss opportunities, national & dealer KPI dashboards;

• Conduct end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations;

• Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information;

• Track and support monthly continuous improvement (PDCA) activities for SME group and promote important Honda initiatives and agenda to dealer network via dealer bulletin, presentations, or dealer care communications;

• Assist with budgeting/vendor invoices and coordinate day to day reporting with our vendors and internal departments across the Customer Service division;

• Perform general administrative duties including Invoicing, Vendor Management, and Creating & Publishing Dealer Bulletins;

• Collaborate with IT partners and other Data Science teams to build out the data environment and analytics work platforms;

• Ad hoc requests such as Preparing & providing materials for presentations.

• Other duties as assigned by supervisor.

QUALIFICATIONS

• Post-secondary education required;

• 1+ years’ experience in related role;

• Automotive experience would be beneficial;

• Expert-level knowledge of MS Access, Excel (charting, graphing, pivot tables, and report generation), VBA (macros) along with solid working knowledge of Word, PowerPoint, Business Objects, Predictive modelling/machine learning, AS 400 experience beneficial;

• Analytical and Problem solving skills;

• Ability to present information effectively via multiple formats such as PowerPoint, email or scorecards.

HIRING PRACTICES

The salary range for this position is $40.07–$47.58 CAD hourly. Individual salaries within this range are determined by a variety of job-related factors, including education, experience, knowledge, and skill set.

This is an on-site with occasional work-from-home position that requires employees to work on-site four days per week with the opportunity to work-from-home one day per week (with a dedicated workspace at the assigned company office).

This posting is for an existing vacancy that Honda Canada Inc. is actively seeking to fill.

Honda Canada Inc. does not use artificial intelligence (AI) in its recruitment or candidate selection processes.

Honda Canada Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request. Accommodations will take into account the applicant’s accessibility needs. If you require accommodation at any time during the recruitment process, please email Human Resources at accessibility@honda.ca or call (905) 888-4331.