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Guest Service Agent (Concierge/Front Desk/EFL)

Hilton

Guest Service Agent (Concierge/Front Desk/EFL)

Hilton

Seongnam, Gyeonggi-do, Korea, Republic of

·

On-site

·

Full-time

·

5d ago

As the Front Desk Guest Service Agent, you will be responsible for performing the following tasks to the highest standards. CUSTOMER. Conduct room escorting and room orientations and assist guest in g...

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About Hilton

Hilton

Hilton

Public

Hilton Worldwide Holdings Inc. is an American multinational hospitality company that manages and franchises a broad portfolio of hotels, resorts, and timeshare properties. Founded by Conrad Hilton in May 1919, the company is now led by Christopher J. Nassetta.

10,001+

Employees

Tysons

Headquarters

$26.3B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

4.0

Culture

4.1

Career

3.5

Management

3.4

72%

Recommend to a friend

Pros

Great team culture and supportive environment

Good benefits and competitive compensation

Friendly coworkers and positive atmosphere

Cons

Long hours and demanding work pace

Work-life balance challenges

Limited advancement opportunities

Salary Ranges

59 data points

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2 reports

$96,015

total per year

Base

$83,346

Stock

-

Bonus

-

$91,015

$101,098

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge