A Recruitment Coordinator with Waldorf Astoria Hotels and Resorts plays a crucial role in supporting the entire recruitment process embodying company values throughout and supporting inclusive hiring practices, from coordinating to ensuring a positive candidate experience and facilitating effective communication between candidates, Hiring Manager and Department Head.

What will I be doing?

As a Recruitment Coordinator, you are responsible for responding to all applicant requirements to deliver an excellent experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Responsible for the coordination of shortlisting and interview set-up, including finalizing the schedule, calling candidates, sending invites and liaising with Recruitment Team.
• To be responsible for the entry and integrity of applicant information and being the first point of contact for all applicant enquiries
• Conducting initial screenings or pre-interview assessments to evaluate candidates' qualifications.
• Handling administrative tasks such as drafting job descriptions, posting job openings on various platforms in a timely manner and are up to date.
• Working alongside Human Resources to ensure the onboarding process is completed accurately in a timely manner.
• Ensuring a positive candidate experience throughout the recruitment process.
• Responding to candidate inquiries and providing information about the company and the recruitment process.
• To promote best practice throughout the recruitment process and actively seek candidate feedback to improve the candidate experience.
• Keeping track of candidate progress through the recruitment process and updating relevant databases or systems.
• Ensuring compliance with relevant laws and regulations regarding recruitment and hiring practices.
• Maintaining accurate and up-to-date records of recruitment database, activities, including candidate information, interview notes, reference check and other documentation.
• Implementing best practices and innovative solutions to streamline recruitment activities.
• Staying updated on industry trends and emerging recruitment technologies.

What are we looking for?

The Recruitment Coordinator serving Waldorf Astoria Hotels & Resorts is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum 2–4 years of experience in a luxury or ultra-luxury hotel environment, with proven exposure to HR/recruitment operations.
• Proven experience supporting end-to-end recruitment activities, including interview coordination, candidate communication, and recruitment administration
• Strong understanding of recruitment processes within a service-driven or hospitality environment, with awareness of operational hiring needs
• Excellent organizational and time-management skills, with the ability to manage multiple requisitions, interview schedules, and priorities simultaneously
• High level of attention to detail to ensure accuracy of candidate records, interview documentation, and recruitment data
• Confident and professional communication skills, both verbal and written, with the ability to engage positively with candidates, Hiring Managers, and Department Heads
• Genuine passion for hospitality and people, with a strong commitment to delivering a consistent, high-quality candidate experience
• Ability to act as the first point of contact for applicants, demonstrating professionalism, warmth, and brand representation at all times
• Experience using Applicant Tracking Systems (ATS), preferably Taleo, with confidence in maintaining data integrity and recruitment reporting
• Strong sense of confidentiality, discretion, and integrity when handling sensitive candidate and employee information
• Working knowledge of recruitment compliance, employment legislation, and best practices, particularly within the hospitality sector
• Ability to work effectively in a fast-paced, operational environment while remaining calm, organized, and solution-focused
• Proactive mindset with a willingness to suggest improvements to recruitment coordination, candidate experience, and administrative processes
• Strong teamwork skills, with the ability to collaborate closely with the Recruitment Team and support broader Human Resources initiatives
• Flexibility to support operational requirements, including participation in job fairs, recruitment events, and hotel activities when required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience working in high volume Recruitment operations in a luxury hotel.
• Proficiency in other languages will be considered an advantage.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all